The hotel is magnificent and we have never experienced such incredible service before. All staff very friendly and the food out of this world, would go just for the food.
Can't wait for the new leisure & swimming pool to open.

Having just spent three weeks at the Carlton Park Hotel, whilst on business in the area, i cannot recommend this hotel too highly.
The staff i found to be extremely helpful and went out their way to ensure that all my needs were catered for and that i was treated 'special'.
Majority of nights i eat in the restaurant or had room service which was also to a good standard and of good value.
Will hopefully be returning later in the year on business and will most certainly be staying at the Carlton Park Hotel.

My partner and i stayed at the carlton park for 2 nights recently and whilst we found the hotel reasonably comfortable , the rudeness and the poor service combined with a poor welcome made our stay unenjoyable...is it too much to ask nowadays for good service !!

We stayed here for 3 nights with our 3 month old baby. The double bed was the shortest I've ever slept in; my husband who is 6 feet tall found his feet hung over the edge of the bed. There was hardly any floor space left in the room after we put up our daughters small travel cot. The room would be OK if only 1 short person was using it.

The reception staff were very grumpy, no smiles or welcomes.