Having an office near to this hotel this would be an ideal place to stay for convenience however each time I have stayed it has always disappointed.

The restaurant service and food is particularly disappointing. I have had occasions where the meat and vegetable have arrived ten minutes apart, when I have been told my bottle of wine has been put in the freezer to cool (!) and where the topping of a crumble wasn't cooked.

The rooms are generally basic but functional. The reception is warm and welcoming, there are some nice character rooms which are part of the old hall and the gym is well appointed.

This hotel is so close to being excellent but always just seems to miss.

WE booked this hotel primarily to accomdate a meeting with some people from abroad who had booked here. When we arrived we were told that despite having written confirmation of our booking there were no rooms. After a somewhat heated discussion with the Manager, we eventually secured our accomodation. Goodness knows what happened to the poor people who had not yet checked in!

We later learned that the reason for the double bookings and were satisfied that the circumstances were absolutely outwith the hotel's control

The hotel is struggling to justify its 4 star rating given the general state of repair and quality of accomodation. My room looked on to an industrial estate which you could barely see due to the fact that the windows were pretty murky.

On the plus side, the food was very good and the staff were exceptionally pleasant and helpful.

The hotel is conveniently situated close to the motorway and major roads but very quiet and with ample and safe parking facilities.
The "historical building" is small but nice and well kept, it took me ages to reach my room in the "new wing", room was in no way exceptionnal, average in size, well equipped but pretty standard, really nothing exciting.
The lounge bar is warm and cosy, plesant to stay for a drink and reading the paper. The main restaurant looked to me pretentious
and with an unpleasant smell, I chose to go to their Italian restaurant Rizzio's, good food, good service and pleasant surrounding, the only drawbackl being that you have to leave the hotel and make a short walk, no problem when weather is nice but not very pleasant when it rains which is often the case ...
Breakfast was rather disappointing
Overall not a bad hotel if you get a good rate ....

We stayed here as a recently as a little treat, I believe that the whole package was just £100 which included one nights accommodation, a 3 course meal for the two of us, together with access to all the leisure facilities.

Our room was huge and so was the bed (2 beds put together) it was also very clean and had everything we needed for a comfortable nights stay. The room did appear miles away from reception, however, it was very close to the swimming pool.

The pool area is very reasonable and luckily for us there were only a few of us around as most people staying at the hotel were with a wedding party.

In the evening we had a meal in the restaurant – there did seem to be a slightly strange smell …..(can’t describe it – like old people?! ) but anyway the food was lovely and again just a few of us in the restaurant.

Not sure if we would go out of our way to stay in this hotel again – perhaps if we saw another good deal?