Stopped for three nights in early October for an external conference. The hotel is in an excellent position and is clean and comfortable. I stayed in a single room for the first time in years, great to see that they still exist.

Breakfast was a real let down with the trad English ingredients all left to steam under covers. I didn't use the leisure facilities so cannot comment. I was agrieved to have to pay for wireless internet access, which in this price bracket should be included.

All in all a pleasant hotel. I did hear from a local that one of the lifts is supposed to be haunted - I did not find evidence of this and the staff knew nothing about it.

Over 60 this place will suit you if you don't eat the full English.

Having stayed in some poor accomodation in Scarborough previously it was a delight to stay at the Crown Spa recently. The town is full of hotels which seem to be in various states of decay so it was pleasing to find a hotel which is obviously trying to reverse the trend. The reception area and restaurants have been tastefully modernised and our room had obviously been recently refurbished. However it was disappointing to be given a poorly located room facing out over back streets with windows opening onto extractor ducts when it was low season and the hotel was clearly not full. The heating in the hotel was erratic to say the least. The reception area was noticeably chilly whereas some of the corridors were heated to tropical levels. Our room was uncomfortably warm even with the radiators turned off as we were unable to keep the window open due to aforementioned extractor vents. The furnishings in the room were excellent and the bathroom was a very good size. We found the staff to be unfailingly pleasant from beginning to end, which really makes a difference. The management are clearly trying to position the hotel more upmarket and in many respects they are succeeding. This hotel is by far the best hotel I have stayed at in Scarborough although it is not without it's niggles. If I was returning this would be my choice.

I booked a 5 day conference for 40 delegates, held at the Crown Spa Hotel in September 2007. The staff were very helpful and courteous, and the food and bedroom accommodation were excellent. The newly refurbished reception and restaurants were very tastefully done, and gave delegates at our event a good overall impression. The only slight criticism I have is that some parts of the accommodation used for our conference - the Imperial Bar area and other meeting rooms - were a little scruffy here and there.

This hotel was kind of a last resort for us, booked at the very last minute for my girlfriend's birthday.
For those who only read the first few lines of reviews, I highly recommend this hotel, if you can, stay here!
For those reading on I would say that this was a lovely stay but the hotel does lack one or two elements that, in my humble opinion, that could gain it its fourth star. I will come to those later.
The good points first.
The staff were uniformly brilliant; welcoming, helpful and chatty but not in an intrusive way. The ladies on reception, the staff at the Spa, the dining room and the cleaning staff. Very good customer service, if this is something the manager is attempting to instill then bravo! I hope this is maintained should the fourth star be achieved.....?!
The Spa is great, small but perfectly adequate pool, great whirlpool bath and "relaxation rooms" including the "aroma room" which was very nice. Good sauna and steam room. This area is next to gym in the basement and has an almost naughty Victorian feeling to it, like a secret chaps club with big showers and sprays, tiled walls and scantily clad statues around the wall. Quite charming.
We ate in the hotel on the second night; good food, well presented with speedy service.
Our room was a balcony room with very narrow balcony but we were able to squeeze on either side of a table and enjoy magnificent views. Glorious in the late summer sun, very impressive location.
The room itself was spacious, with great high ceilings, good-size bathroom and dressing room.
Breakfast for was buffet-style and for me was good.
Now a few niggles, which could point the way to that 4th star! Some soft drinks/water in the room would be nice. Of course one can get this via room service or bar, but to have it to hand, maybe in a mini-bar, would be convenient.
Although we watched a total of 10 minutes telly in 2 days, some may prefer more choice of channels? I know this is not a business hotel but some people like that kind of thing.
Parking around the hotel is a problem, but the hotel has a car park at the rear and if you wait for the day trippers to go, there is some spaces at the front.
Finally, my girlfriend is a vegetarian and some more choice at breakfast for her woud have been nice. The dinner menu did provide her with some nice options however.
Just nit- picking really, this a lovely hotel in a great old building with magnificent views and terrific young staff who all seemed to be working their proverbials off.
Highly recommended and we have already decided to go back.