A nice hotel let down by its rooms and staff. We spent two nights here for a Christmas break and were quite impressed until we came to check in. No one on reception and after speaking to the chef and him taking us to our rooms - to find they were not a double and single as booked but two twin rooms one of which was obviously a smoking room - promptly disapeared. On returning to reception there seemed to be great confusion and when I asked what was up was told they were sorting our room. This eventually turned out to be two single beds pushed together with ill fitting linen. To finalise our arrival one room was so hot you could hardly breath, the other freezing. Needless to say this had rather put the dampers on the stay ,our only hope was for a good meal. We had no complaints the first night - a nice young man on bar a waiting duty also a good meal - the second night must have been a different chef, as steak was over cooked and the provision of bread with the soup was not possible as they were too busy!!!

I would agree with other reviews that the rooms are shabby and in need of attention. The only good point I can make is that we took our dog with us and she was certainly made welcome.

We stayed for New Years and had a great time. Food was pretty good and they catered for many. Room really nice and atmosphere great. My only complaint was that the bar service was slow at times. I would recommend this Hotel.

We were looking for a reasonably priced hotel that was basically clean and decent. We opted for this one as most in the town were full and the website looked great; especially as we got it at a reduced rate through laterooms.
We were allocated an outside room that from the outside looked like a cheap motel. Inside looked OK but it was not a non-smoking room which I asked for. Also it was freezing outside and not much better inside. We asked for another room which, in hindsight, probably turned out to be a mistake as the second room proved worse as the night wore on. Stifling hot during the night, wall paper peeling, horrid bathroom carpet, black and pink mould around the bath and shower, thin walls and squeaky floorboards...need I go on, I think you probably get the picture. It felt like a cheap and vey budget hotel but the prices were not!
I won't ever return!

Staff were polite and the sevice was good.
Food was poor in general, vegetables were warm but not cooked long enough, chips were warm and some were uncooked.
Cheese and biscuits for dessert were seved with a human hair sticking to the cheese.
One of the two cups supplied for tea was dirty.
The room was generally shabby and the curtains were dirty.