We arrived and checked in, wish we hadnt. Went to the room, it was dirty, the curtains looked like they had been dipped in a dirty puddle. The whole decor is dated and dirty. Went to open the window to let some fresh air in and to get rid of the condensation and the handle came off in my hand. The only plus point was the shower which was hot and powerful, right until I went to adjust the shower head, where the cover came off and the dirt and crap that rained down on me I just cant describe, I think a legionella check is in order.
When we came in after our night out, the night porter would not let us in because we didnt have any keys, the reason being that we were told by the receptionist on our way out to leave the key at reception!! Eventually, we got in and wanted a drink, which we were told earlier that we could get drinks but would have to put them on the room bill, which was fine, but the night porter refused to serve us, so we went to bed.
Breakfast was a disaster, loads of tables but all dirty and not cleared away. When I asked a member of staff where we could sit, he replied"anywhere you like mate, I'm really busy". So we sat down, waited 15 minutes, then cleared the dirty plates away ourselves. Went to get some cereal, there were no dishes, so we waited for the dishes to come then there was no milk, so we gave up on cereal. The unhelpful waiter then asked to take our order, so I asked for 2 full english breakfasts, he then said "no mate, what drinks do you want, breakfast is self service". So we ordered tea and toast, which never came, and went to the servery. No bacon, cold scrambled egg, no mushrooms and a cold tomato, and an ever increasing queue. Asked the waiter if any food was coming to which he replied " I don't know, we are busy you know mate". So we got up from the table, went to reception and informed the receptionist that I was going to make a formal complaint, to which she replied "Ok then, thankyou".
We went to the room, got our bags and left, and walked to Weatherspoons and paid for a lovely breakfast.
Take my advice, do not go to this hotel, it is horrendous!!
I have informed the AA about the hotel because they grade it at 3 Stars, don't think it will be for much longer.
5 Reviews
4 Reviews
9 Reviews





Location (e.g., convenience, views)
Check-in / front desk
Location (e.g., convenience, views)
Check-in / front desk



