A grubby hotel that is in real need of good clean! The lift should be in a theme park and the staff are in need of some serious re-training.
Breakfast was cold, the tables were dirty and I must have tried 4 plates before finding a clean one.
The breakfast staff were incredibly rude and after complaining to reception ended up with a stand up argument on customer service issues.
You could not pay me to stay at this hole!!!!

utter rubbish and I am still waiting for my promised telephone call from the hotel manager with regards the very poor service.

We arrived and checked in, wish we hadnt. Went to the room, it was dirty, the curtains looked like they had been dipped in a dirty puddle. The whole decor is dated and dirty. Went to open the window to let some fresh air in and to get rid of the condensation and the handle came off in my hand. The only plus point was the shower which was hot and powerful, right until I went to adjust the shower head, where the cover came off and the dirt and crap that rained down on me I just cant describe, I think a legionella check is in order.
When we came in after our night out, the night porter would not let us in because we didnt have any keys, the reason being that we were told by the receptionist on our way out to leave the key at reception!! Eventually, we got in and wanted a drink, which we were told earlier that we could get drinks but would have to put them on the room bill, which was fine, but the night porter refused to serve us, so we went to bed.
Breakfast was a disaster, loads of tables but all dirty and not cleared away. When I asked a member of staff where we could sit, he replied"anywhere you like mate, I'm really busy". So we sat down, waited 15 minutes, then cleared the dirty plates away ourselves. Went to get some cereal, there were no dishes, so we waited for the dishes to come then there was no milk, so we gave up on cereal. The unhelpful waiter then asked to take our order, so I asked for 2 full english breakfasts, he then said "no mate, what drinks do you want, breakfast is self service". So we ordered tea and toast, which never came, and went to the servery. No bacon, cold scrambled egg, no mushrooms and a cold tomato, and an ever increasing queue. Asked the waiter if any food was coming to which he replied " I don't know, we are busy you know mate". So we got up from the table, went to reception and informed the receptionist that I was going to make a formal complaint, to which she replied "Ok then, thankyou".
We went to the room, got our bags and left, and walked to Weatherspoons and paid for a lovely breakfast.
Take my advice, do not go to this hotel, it is horrendous!!
I have informed the AA about the hotel because they grade it at 3 Stars, don't think it will be for much longer.

I would definitely not recommend this hotel to anyone. When I first arrived I was impressed, service was very friendly and communal areas quiet impressive. When I got to my first room, the decoration was quiet nice but it smelt of stale smoke, I checked the bathroom and it couldn't have got any more pokier. The manager addressed the smell issue straight away and changed me to another larger room, the decoration was extremely dated and I felt I had to check the cleanliness of the bed. One of the curtains barely was long enough and the bedcover was not completely covering the bed, but as I had already been changed once I didnt want to complain again. There was a drip in the bathroom, and during the night the hotel room was so hot I tried to open the windows but without any success. Even the tap water was discoloured. The only iron and ironing boards are available in an ironing room, careful if you are using this as there is no tap to put water in the iron, only a spray. I felt I couldn't wait to leave. Service and breakfast was OK and the location, but the hotel is way overpriced for the quality of the rooms.

Central location very convenient but not at all peaceful. Although it was February the room was unbearably hot. Needed to keep the window open and were disturbed all night by buses, taxis and drunks.