Had wedding at Pennine Manor but received no guidance throughout!! Only contact was made by us which is a bit worrying when you trying to sort your wedding.
Venue its self was nice (although the honeymoon suit was a bog standard double room) but the staff were very rude and abrupt to myself, my hubby and guests throughout the day.
Things went missing, staff shouted at other staff and my guests and everything was a big hastle for them!! They melted my wedding cake by standing on the carvery food counter then cut up the middle layer and handed out amongst the staff without informing us even cutting or announcing to guests.
To top all off they refused to pay us our full bond (deposit) of £500 back (allthough no damage and we stuck to their Terms & Conditions) as they made error on our final bill! We only got £200 back. When we complained they have been even more abrupt and said now refusing to pay as we've been over the top about things ... funny, didn't see that in the Terms and Conditions LOL
Feel we were treated unfairly as was a younger wedding and didn't have as much money to spend as some previous weddings. Now our dispute is going to the small claims court etc on principal. Anyone in same boat or any comments/advice please dont hesitate to contact me Rickbex@btinternet.com
I will be more than happy to give you full details of anything

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