We stayed at the Highdown for 2 nights. It was a major let down and we would not recommend it. The bedrooms were grubby, the shower broken. The carpet was dirty and cups were not cleaned and replaced. We were asked for payment as soon as we arrived prior to seeing the rooms. The cavery was inedible, questions the health and safety side of things as the meat was left out uncovered for at least 4 hours. Puddings were ghastly, nowhere near £4.95 each. Service was unhelpful bordering on rude from some employees who clearly didn't want to be there. The bathrooms were unclean, the beds made up with cheap pillows and duvets, I checked them. No information, no phones, poor choice of tv channels,woeful cup of tea on arrival, plastic cartons of milk etc. Toast burnt at breakfast, scrambled egg - powdered egg or definately not fresh!!
Restaurant not open during our stay
Approach with great caution - a beautiful building with great potential
What a shame
LMccreary December 2007







Location (e.g., convenience, views)
Rooms
Check-in / front desk



