We stayed here for one night.We were going to a function in the hotel so it suited our needs for the night.We had two rooms and paid £69 a room directly through the hotel.

The rooms were pleasant and clean,the bathroom spotless.The bed was comfortable, the sheets clean, and plenty of towels were provided.There was tea making facilites.We had absoultely no view but seeing as we were there for one night that was ok.

The furniture in the room was a bit dated,the wardrobe door was almost hanging off and the walls were very thin.When the room next door was making tea the next morning i had all the sound effects.I felt like knocking on the wall and telling them i take two sugars and to bring it round!

But apart from that we had no complaints.For a one night stay it was adequate.But we have to return to the area in May for 2 nights and have booked at a premier travel inn this time.

We booked for 3 nights but only stayed for one. Didn't have time to check out the room properly on arrival as we had to dash off to an appointment - went straight to the restaurant on our return (which was OK in the evening but dire at breakfast) and only really saw the room when we went to bed. It was thick with dust around the edges of the carpet, in the curtains, on the lampshades, thick spider webs in corner behind the TV (which we couldn't get to work), dried spillage of drinks on furniture. It was so dusty I had an asthma attack and although the staff member I dealt with was very apologetic and offered to have the room cleaned, I couldn't risk it not being done properly. The bed was lumpy and the bathroom badly needed upgrading. The shower over the bath was so fierce a child would probably have been knocked over - the curtain couldn't keep the water in and the floor flooded - not an inch of it that wasn't under water. There was no problem getting a refund from the hotel staff for the 2 nights we didn't stay but no offer of a full or partial refund for the awful night we had. It's a shame as the setting is lovely, the staff were pleasant and with some proper investment this could be a decent hotel. I can't believe the good reviewers stayed at the same place as we did.

Spent a few nights at the Highdown last summer. The memories still give me the shakes. The hotel website is magnificent and we never thought we would experience such a difference upon arrival. The photo's are so lovely that it was hard not to choose the hotel over others in Worthing that are priced the same but have an actual sea view. To call itself a hotel is an overstatement. It's more like a privately run back street bed and breakfast..The rooms are not in the main building but are located at thr rear in a converted cow shed. Granted the privacy is a benefit but this is short lived, they put so many rooms into the shed you can hear everybody else's business. Tea and coffee facilities are available which is a welcome tonic to the 1 mile uphill walk from the main road. Please understand that alhough you are away from it all there is no entertainment at the bar in the restaurant..not even a tv! In the morning we noticed a few business types at breakfast, we didnt see them at all in the evenings. It clearly is a half way house.

If you like the quiet life the area has alot to offer. There is a flower garden just around the corner which was in full bloom with plenty of tulips and Hazell trees etc. However the same carpark does serve a different clientel during the night hours. We made a few new friends there which was a bonus. My advice to you is park the car as close to the place as possible. The place goes quiet in the evening around 8 and the hosts dont mind you using the 3 closest spaces normally reserved for its disabled customers. Better to be safe than sorry.

The staff are great apart from the chef and will do what they can for you. Breakfast is served from 10 to 8 to 10am and the choice is good. Some of it looked as though it had been rotated from the previous days service though. Dont ask for a boiled or sunny side fried egg mind you, i think the chef only knows how to do scrambled. The hot water runs out quickly in the morning so set your alarm early. Room 8 has what can only be known as a 'surprise shower' by that i mean what comes out is a surprise. It started hot then went cold then went boiling hot then cold again. I found myself moving like an olympic fencer to avoid getting scalded. We laugh about it now!

There is no restaurant discount for paying guests and a cracking pub at the bottom of the road, the swallows return i think it was. You still need the Carr though.

Having looked at the hotel's web-site we arrived in the hope of an enjoyable two night stay. The cost of the room was £55 per night booked through Accor and, thus, represented a very reasonable price for a three-staf hotel in an excellent location on the South Downs. In many ways, the hotel resembles a Travelodge, in that it is rather impersonal with the accommodation in a separate building to the Reception - I think this is why they make you pay on arrival so that you can't 'leg-it' without settling up!
The room was very spacious, well-decorated and extremely quiet. The room was just about hot enough with the heating full on - OK for us but others may find it too cold - the bathroom heating was solely through an inefficient towel rail. If you stay there make sure you shower early as the hot water ran out by breakfast time. The breakfast itself was barely acceptable both in terms of quality and service. It was self-service but poorly supervised. The food was acceptable in terms of taste/quality but the prseentation was poor. The plates, and the food, were luke-warm and only scrambled eggs were available. No margarine was available though an enormous tub labelled 'Flora' was put out with a few butter pats in them. To make tea, you had to get water from an urn - on our second morning, this had not been put on early enough and was luke-warm. Instead of the one member of staff present drawing this to people's attention, and supplying hot water (as we asked him to), customers were left to fend for themselves - I was astonished how many people drank their tepid tea with agonised expressions! Toast was not made freshly but laid out at the start of breakfast under the overhead light. Towards the end of breakfast service, the waiter was to be found outside the building on his mobile phone. He might have been better occupied to remove the glasses, and cups, left on table outside the tea rooms, immediately opposite the hotel entrance - these having been there for two days (at least). Finally, as we left we noted that a dog had left a substantial deposit in the drive just before the hotel entrance - together with the dirty glasses being left around the reception entrance this set a very bad impression. Managers should really spot these things as first impressions can be lasting.
I suppose for £55 this was reasonable money by most people's standards but we have stayed in better. The location was excellent, though, and we had a great walk across the Downs. It's hard to imagine how this restuarant managed the full seasonable programme as advertised and, unless we arrived on off-days, there are likely to have been some dissatisfied customers. The management need to review their front of house arrangements, most particularly in the restaurant or they may find some rocky times ahead.