Following an excellent meal and an enjoyable meeting in the pleasant surroundings of the function suite (although slightly warm) my evening (2/1104) was soured by a scowling barmaid in the main bar who could not force a smile all night, threw empty bottles with an almighty crash into the bin and did not offer ice and slice with any shorts. It was obvious she did not want us to be there and did not believe that the sole purpose of a bar is surely to sell as much alcohol as possible and a number of conducive customers at the bar should have been welcomed especially midweek.
The final insult after last orders were called was to be brow beaten into finishing my last two drinks and leave as quickly as possible. A course on customer service, bar service skills and simple good manners would serve this individual and The Windlestrae well.