We arrived and were not impressed with the indifferent reception we received at reception. But this was nothing to the extreme disappointment on entering our "suite". A pleasant smell, tiny double bedroom, revolting stains on the carpet. How a family is supposed to stay there in any comfort is beyond me. The view from the window was a depressing flat roof with the usual cables and housings.

We were offered a larger room but without any provision for our son. So we went home!

This is really just a warning to any families looking to book the family suites - if you don't mind cramped scruffy hostel accommodation at hotel prices then go ahead but you have been warned.

we landed in the uk from the usa and when we arrived we thought this looks nice the room we got i belive was 47 was disgusting dirty i was horrified the hotel was busy and no rooms were left so we ended up leaving and goign in to edinburgh the housekeeping staff were ok a older lady was very rude to me and when i reported this to the front desk they laughed.the food was awfull over priced for a plate of fat.i would not recomend this place and also make sure they change your sheets our sheets were dirty

We were looking for a short drive away hotel break and this was excellent. We had a family suite for ourselves and two kids aged 16 and 13. Staff were very friendly and chatty (but not overly so). Food was delicious in the Jocks bar and there was a good choice for breakfast.. Family suite was clean and amply furnished. The pool was excellent, large and clean and we had it all to ourselves. My husband and son played squash then we all had fun in the pool. There is a games room with a pool table which we again were fortunate to have to ourselves. On Sunday we drove through to St Andrews (about 45 minutes away) and had a wander around. Overall a very enjoyable stay and we will return again.

My husband and I, with our two sons (age 17 and 9) stayed at the Green Hotel for three nights in July. The hotel is quite lovely, but what sets it apart is the welcoming, intimate atmosphere. We met a number of wonderful couples and families in our three days at the hotel. It has the atmosphere of a B&B, with the amenities of a large 5 star hotel. My husband loved the hotel's golf courses and we all enjoyed the amazing dinners at Basil's. Breakfast was disappointing, but that was due to our non-Scottish breakfast tastes.

We will absolutely come back!