The Cottage Lodge is the most welcoming place I have ever stayed and when I next visit the New Forest I will be staying here and I have absolutely no hesitation in recommending it to anyone else.
The whole idea behind the Cottage Lodge is to provide a very friendly, comfortable and homely experience... and it works fantastically well.
Cottage Lodge has no reception, instead when you check in you are lead through to the 'snug' lounge area were you are pointed towards the bottomless supply of free cake and are made tea/coffee whilst the staff explain a little about the hotel etc before taking you through to your room once you finish your drinks.
The snug is a hive of information and also has an honesty bar stocked with drinks all sourced from the South Coast. It also provides a nice environment for sparking up conversations with other guests - I don't think I've ever stayed anywhere before were guests talked to each other so much... and that's all down to how immediately comfortable you are made.
The cooked breakfast was made up entirely of local produce, and my only criticism was that it was a little on the small side... but it was delicious nonetheless and you could fill the gaps with cereal etc.
We stayed in the Tom Hayter room, which was reached by going out of the hotel and around the back... this may sound like a hassle but it wasn't at all and as a plus the rooms have a small outside space and benefit from being single story (so no noise from above). The walls in the room were very thin and my girlfriend and I were kept awake a little by the thunderous snoring coming from next door... so my only real criticism of the hotel is the thickness of the walls.
The location of the hotel is fine, Brockenhurst is very small and everything is reachable within a few minutes walk... the town has a surprising amount of great places to eat - and the Snug has a book of reviews written by guests, which is very helpful we ate at Brookley's, which was very nice (Le Poussin is very highly regarded according to the guest comment book, but that was closed the day we went... would definitely try it next time though).
I will be visiting the Cottage Lodge again; its easy to see why it wins so many awards... you can't help but be won over by the friendly approach taken and the interest shown in the needs of the guests.
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