We had booked the Villa Mentone Hotel by internet for 28th October 2013. When we got there, the hotel was in darkness. No-one was on reception. We rang the bell several times. Eventually we saw emergency numbers posted on a noticeboard and rang. No reply. 10 minutes later someone appeared. He was very pleasant and showed us to our room. It was dirty with cobwebs, there was only one pillow between two of us, there were exposed electrical wires and plumbing and the old fashioned bathroom was filty. Also, only one bedside lamp worked. We asked to see another room which was slghtly better but still full of cobwebs and the bed was rock hard and creaked. It was depressing and dank! I told my husband that i'd rather sleep in the car. We said we couldn't stay and received a refund without complaint. The man explained that they are refurbishing. It will cost a fortune to refurbish this hotel! I see that it has now been removed from the internet site that we booked it from.
- Also Known As:
- Hotel Mentone
- Villa Mentone Hotel Shanklin, Isle Of Wight
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