We stayed in this hotel for one night prior to a fight to Nice, we feel it was excellent value for money and included 15 days on site parking.

I had a little concern about finding the hotel but I need not have worried, it was easy to find and well placed on the Bath Road. It is a short taxi journey from the hotel to the airport; the hotel arranged this for us. The taxi cost us £10.00 which took less than 10 minutes but it was 05:30am with little traffic about. The journey back took much longer but it was rush hour. So watch out if you are on a tight schedule.

Check in was efficient, staff were welcoming and informative.

The room at this hotel was one of the best I have stayed in at Heathrow; I have found hotels in the area to be quite tired with staff to match, the Marriott, however, is not and had no complaints about the accommodation.

The Marriott was comfortable, clean and well maintained, well soundproofed, we had a sound nights sleep, and the bed was comfortable. There were tea and coffee making facilities, television, in fact everything you need to enable you to have a comfortable relaxing evening prior to a flight.

The bathroom again was well maintained with a good supply of towels and some basic toiletries.

We had an evening meal in the hotel, some reviews say expensive but we did not find this to be the case, as for drinks, we just had a bottle of water and by no means was it as expensive as some.

The Maitre D was warm and attentive and made us feel very special however it is a pity his staff let him down badly, the waiter that should have served us ignored us.
Then another waiter was called to serve and he messed up the order, he did not appear to know what he was doing, however, when food eventually did arrive it was nice and well presented.

If they keep their prices as keen we would certainly use this hotel again and recommend it.

This is one of the better Marriotts I have stayed in. I was suprised and pleased. The staff were very friendly and helpful across the hotel, reception, housekeeping, bar staff, whoever the manager is, they are doing the right thing.

Its a new hotel, but the gym is pretty small, no chance of getting on a cv machine between 7:30 - 8:30 without queueing, and the pool is functional, not fun, but a perfect business hotel.

Executive lounge looked after very well, decent food, drinks always fully stocked, free internet in there as well.

I would stay there again without hesitation.

Checking in was fine, the reception staff were cheerful and set a nice tone for the one night we stayed. Our room was perfectly comfortable (if a little identikit) and had everything you'd expect to need for a one night stopover on your way out of the UK.

Unfortunately, the service at the hotel really let us down. First off, I called down to ask what was open so we could get something to eat (we arrived just after 10 p.m.).

"Nothing, you can order from the night menu..." came a sharp reply.

Looking through the night menu, we noticed that there was a bar supposedly serving meals until 1 a.m. I called down again, spoke to the same member of staff and asked whether they were still serving food.

"Yeah," came the response. Then silence. I asked after what was available.

"Dunno. You just ask at the bar, innit?" said the person at the other end. No niceties, no politeness, nothing.

We did manage to get that (overpriced) meal, though it took far longer to prepare and serve than you'd expect considering the three of us there were the only customers.

It's a real shame, because the room itself was fine. Next time, we'll use a more friendly competitor.

Booked the park and stay package with holiday extras for £99 with 15 days parking at the hotels car park before a flight to dubai. Found plenty of places to park when we arrived on the saturday afternoon, parked up and checked in and within 20 minutes we where in our room . The room has stated in countless reports on trip advisor is excellent with a nice comfy bed, used the gym wich is ok and the pool wich is not big but ok for a casual swim but at the time we went in was rather busy with a kids club. I recommend using the local buses to heathrow central coach station wich are free and frequent and can be boarded across the road from the hotel for going to the airport, and on return there is a stop just outside the hotel, opposed to using the airport hoppa priced at £4 per person each way !!!! we found there to be plenty of room for luggage on the buses that we used wich where the local red ones, only thing you have to do different to the hoppa bus is make your way to the airport terminal you need to be at from heathrow central coach station .Due to the fact our flight to dubai departed at 2200 we asked for a late checkout at 1700 the receptionist told us that it will cost £40 i explained it had only cost £99 for the initial booking with 15 days parking and asked why it is costing £40 for 5 hours extra ? but they do let you checkout at 1300 for free so it works out at £10 per hour it was explained that £99 is a special price through holiday extras . The restaraunt and bar prices are quite expensive same has all hotels, so we walked down the road at the side of the hotel for 5 to 10 minutes to the pheasant pub for a sunday roast and beer they do bar meals everyday and it is worth the walk. This is the best hotel we have been to and will be using it again when flying from heathrow.