Stayed here for one night while attending a football game in Wembley.
The hotel is right beside Heathrow Airport which is perfect when you need to catch an early flight. The "Hotel Hoppa" bus service from the airport drops you right at the door and is very frequent. This costs £4 single or £8 return. A taxi costs £10.
When I arrived I found that there was a problem with the room rate I had pre-booked. Apparently it was only available to US Citizens and instead of having to pay £62.50 I would have to pay £120! I had booked this through the hotel's own website and I did not see any notice of this clause. Fortunately I had a copy of my booking with me and when they saw that this clause was not mentioned anywhere on it they had no problem giving me the £62.50 rate. This was all handled very professionally and efficiently. Check-in was smooth and easy. The lobby is large and spacious and a nice place to sit and have a coffee.
The room was a nice size with a large king-size bed, which I might add had a large number of lovely soft pillows and was VERY comfortable! There was an ample supply of towels, toiletries and wash cloths in the bathroom. Both room and bathroom were spotless.
I used the in room dining service and had a lovely meal. They guarantee delivery of your meal within 45 minutes or else you eat free. The food was delicious and piping hot, and accompanied by an ice-cold beer.
I had booked a wake-up call and taxi for 4am with reception and these were delivered perfectly. Even though it is right beside the airport you cannot hear the planes at all (I was on the third floor).
Overall this was an excellent hotel which I could not fault.
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