I selected Novotel based on other reviews for my last night in England before my flight.
I was very impressed with the service (front desk and room service) and the room layout and furnishings (Superior room). I especially liked the very modern bathroom with both a glass door stall shower and a sparkling white tub. The sink was also a very contemporary style with plenty of space for toiletries.

The television, when switched on in the room, also broadcast to a speaker in the bathroom ceiling. Great for listening to the news in the morning. As someone else mentioned, the toilet is in a separate small room. The room also a small sofa/loveseat, I did not look to see if it was a pull-out bed.

The arrangement of a small wardrobe, (with iron/board) next to a "stack" of wooden cubes with coffee/tea making supplies on top. next, a mini-bar fridge, then a room safe and at the lowest level, a small cubby with an extra pillow, was really well planned.

I used room service for dinner. As someone else mentioned, in addition
to "old favorites" there were a number of menu items that could be ordered
in 3 sizes, a "taste", "starters", or "entree". I was very happy with my 2 starters.

I had only 2 really minor issues. The room service breakfast door card did not
list a price. I could have asked but chose to skip it instead. Later, I learned it was 12 pounds. Had it been pre-printed, I probably would have ordered it. Also, the room phone should have included a sheet with specific instructions and hotel charges for various types of phone calls. The marked speed-dial buttons on the phone were not enough.
Unlike the hotel I used my first night, you MUST provide a credit card upon check-in
for the phone to be unlocked for use. When I initially declined to provide an impint for any reason (my room was prepaid), they did not tell me the phone would remain locked until I provided the imprint. These were both really minor issues.

I have been raving about the hotel to everyone because of the room and the service and will now always seek out a NOVOTEL.

I had a really good price by booking and prepaying well in advance,
and by waiving the right to a refund if I cancelled. This is the way to get the best deal.

After reading the reviews for Heathrow hotels I was a bit apprehensive to be honest, but then I fell upon the Novotel which I propmtly booked. It was a great decision- the superior room was fantastic, bathroom was stylish with a separate toilet, decor was cool in a mimimalist sort of way. We couldn't be bothered to go elesewhere for dinner (Heathrow being a bit of a culinary desert) so we dined in the restaurant. Again, very pleasantly surprised by the quality of the food, and the relatively humane prices- it was fun to be able to order dishes as either 'tasters', 'starters' or 'mains'- innovative and interesting (for an airport hotel!) All in all, a very relaxing and enjoyable stay- now if only we hadn't missed our flight- but that's another story entirely...

We booked this through priceline and got an amazing deal. You do have to pay 3 pounds (or 5 pounds roundtrip) for the hotel hopa, but all hotels around the airport are like that. The room was large and very clean. The pool was a little cool for my liking but I had it to myself. Didn't try the restaurant, but the prices didn't look unreasonable. They had weekend special dinner prices of 13.95 for 2 courses. I would definitely stay here again.

We stayed in this hotel 2 times this month and I am was very impressed by the service. The Hotel is close to the airport and the bus service is good and cost only £3 .
The swimming pool is free for resident and is was very clean and warm . The reception was very friendly aand efficient. The food was good and quick serivce. Very good value for money and you get great discounts to book online