I was booked into this hotel for 1 night, unfortunatley my mother was taken ill on the day I was expected to check in, I rang them at around 3pm on the day and told them my mother was in hospital and wasn`t going to pull through, the lady told me her condolances and "not to worry about the booking" . My mother died that night. I have just had my bank statement through and they have taken the full amount of the room. How callous of this hotel..Obviously if my mother hadn`t have been so inconsiderate and told me she was going to die 48hours previous I could have cancelled in plenty of time and maybe not be charged. I have stayed here on a couple of previous occassions, but now I wouldnt give them a penny. What a shocking thing to do.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other