This is a hotel that, upon our arrival, we refused to stay in having booked an overnight stay on Friday 19th May, 2006.

If you want a lovely start to a special holiday, DON’T GO HERE. If you want a clean, fresh delightful room, DON’T GO HERE. My first suspicion was in the free mini bus which I must say was prompt. It was scruffy. The ‘lady’ driver when we arrived at this WONDERFUL!!!! property, was heard to say to the other two guests, ´He is a man, he can carry his own suitcases´. My husband would have done so anyway, but you did not want to hear these comments. The garden could have done with a good tidy up and paint was peeling from the window frames, even from the outside the windows and curtains appeared to need a good wash, not a good first impression.

We were allocated Room 4 at the top of the stairs, no lift. On going upstairs there was an over powering smell of paint on the bedroom landing. On entering the room there were dirty marks on the wall and it looked like it had been furnished with second hand furniture. In the TOILET, it was YUKKY, SINK was BLACK with dirt underneath the bowl, I AM AFRAID I cannot comment about any other things in the room only that they were shabby and jaded, I DID NOT LOOK ANY CLOSER ‘I RAN.’ We were offered two other rooms the only difference being they were bigger but appeared just as shabby. There is a good old fashioned saying - ´You don´t get a second chance to make a first impression.´

My husband got a refund and requested that we be taken back to Gatwick Airport as we did not know where we were. This was refused unless we paid both ways although there was transport going to the airport empty. From the car park on our mobile phone we called Marriott Central Reservations. They were superb and found us a room at the Marriot Renaissance who sent a taxi for us. WHAT a difference, GREAT, stay here you will not be disappointed. The difference in the cost was minimal, the quality was ENORMOUS.

Reviews regarding the room size are right, the rooms aren't big and the bathroom is a very tight squeeze, but if you're just there for the absolutly perfect distance to Gatwick airport, it doesn't really matter then does it?

My boyfriend and I found the breakfast quite adequate, certainly enough choice there to keep you going till lunch. Service was brief but polite. It's a short walk (10min?) from Horley train station so you don;t need a taxi (unless you don;t like walking or have super luggage to carry).

Decent value for money, and fine for a one night stayover. Tip - get a 1 day travelcard (10 Pound?) to get into Central London: the return trip normally costs 16 pound so you save money!

I just stayed for one night to catch a connection to the US. I have stayed in many budge hotels in Europe and found this one to be charming and adequate for the budget traveller. My room was very nice, clean, and the bed comfortable. The small bathroom had everything I needed and plenty of hot water. The restaurant food was good and the staff very friendly. They got me to the airport in plenty of time for my flight. I would definitely stay here again and recommend it to anyone with a budget or need to get to the airport in a timely manner.

We stayed here for one night on the way to America. They pick you up from Gatwick for free which is nice. I have stayed here a couple of times in the past and enjoyed it.

The staff are very friendly and the food was great. We stayed in the main building just past the reception area but didnt find it to loud. In the morning you could hear the people above us taking a shower but didnt matter to much as we were leaving early as well.

We ended up staying here on our return from America too due to fog in our home island of Guernsey. This time we were in the side rooms kinda like motel rooms I thought. They were much quieter which was nice.

I will stay there again when we next travel.