I was booked into this hotel for 1 night, unfortunatley my mother was taken ill on the day I was expected to check in, I rang them at around 3pm on the day and told them my mother was in hospital and wasn`t going to pull through, the lady told me her condolances and "not to worry about the booking" . My mother died that night. I have just had my bank statement through and they have taken the full amount of the room. How callous of this hotel..Obviously if my mother hadn`t have been so inconsiderate and told me she was going to die 48hours previous I could have cancelled in plenty of time and maybe not be charged. I have stayed here on a couple of previous occassions, but now I wouldnt give them a penny. What a shocking thing to do.









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