I Booked in for a weekend stay with my friend, and we could not have been more delighted with our room, the facilities on offer, and the service provided.
We did have to wait to check in; the room was spacious and well-decorated. We ate in the restaurant for our evening meal, and couldnot have received better service!! We were to made to feel very welcolme, we not not rushed, and the food was really delicious. I find it refreshing to be faced with staff who are relaxed enough to serve you in a friendly and outgoing manner, rather than robotically placing food in front of you without so much as a smile in case it causes offence (and I have faced this at other hotels). The food was delicious, and i did not find the prices at all offensive when compared to other hotels of similar standing in the London area. Breakfast next morning was well-displayed and very appertsing buffet, and when we ordered coffee it was delivered within minutes and was pipping hot. Again, I have not received susch service in other "5 star" establishments.
The quick and effcient service at breakfast was testament to a restaurant which is well-managed, as they wer wer busy ( as Sunday breakfast are in most hotels!).
We did not take advantage of the spa treatments so I cannnot comment on that, however we found the health club as a whole to be attractive and well- maintained, and again staff were extremenly helpful. Check-out went without a hitch, and we had no surprise on out bill.
What a great hotel, the Manager must be very proud!!







Location (e.g., convenience, views)



