5 stars does not seem fair for such a fabulous hotel. This was my third stay and it just gets better. Be sure to book a room in the main building facing the lake as the views are breathtaking. The restaurants are outstanding. Take the water taxis to Bellagio for a marvelous day. I would recommend taking slow boat to Bellagio (2 hours) and the fast boat back (1 hour)

This hotel is really excellent and worth the five stars.The restaurant in the veranda is simply superb ...but if you want my suggestion ,you can also take a taxi and try to dine at the GATTO NERO in the mountains facing Cernobbio,where, for a reasonable price you can dine in front of a beautiful lake view with excellent italian food.

This was my first trip to Europe and the drive from Milan thru the countryside then suddenly coming thru the hills overlooking Lake Como was breathtaking. There was often some haze the week we were there (early April), but you MUST explore the region with the water taxis to appreciate the area and its history. The beautiful homes on the lake were impressive. The hotel and its staff were great and the facilities were excellent. I would recommend this to anyone that wants a first-class experience. The room was beautifully decorated, but remember the the age of this property has been very well maintained over the centuries, not decades. A must see if U are in the region.

This hotel is one of a kind. Tremendous service, tremendous rooms, beautifully manicured grounds, everything was worthy of the five star rating. Other people have complained about poor service, we thought the service was impeccable. We stayed at the Villa the weekend of the Grand Prix of Monza, the hotel was filled with Formula One drivers, VIPs and media from all over the world. In spite of that, we got very personal service, a beautiful junior suite with balcony overlooking the lake, and a nice day of pampering at the spa and pool. The room was 1085 euro, and the menus are similar in price, but it is the best accomodation on Lake Como by far. The main pool is on a floating deck on the Lake with a hot tub. There is also a second pool for children, and an indoor pool. You won't be disappointed.

Don't listen to the complaints about service, it was very good. You may get better service at the Ritz in Atlanta, or any number of new properties that just opened, but how often do you get to sleep in a four hundred year old villa?