Without a doubt the views from this hotel are outstanding and the setting is why its five star. However, with the exception of the night barman and a very few others the staff were unhelpful and sulky. The rooms are clean, if a little spartan, but there was very little storage space for clothes and no room safe. (I tried asking re safe at reception but the chap couldn't really be bothered to help and just pointed to the office, which was closed at the time) The restaurant was disappointing, lacking character. The evening food good but difficult to have a conversation over the loud humming of the air conditioning unit, breakfast was poor in comparison to other hotels in the area. I have never stayed in a hotel, let alone a five star, where there were no facitilites made available for guests to shower and change before leaving for a late flight. The room had to be vacated at 12 noon with only one of the toilets in the public areas being available for changing later so if one wanted to swim or sunbathe during the day it would mean travelling chlorine/salty/suntan lotion covered. Whats more we were made to feel a nuisance and stupid by the reception chap for even assuming that facitlities would be available. The shuttle bus to the town is on time but too infrequent, in the evening for example there is one at 6.30 pm and then nothing until 8.30 pm, so we walked down but got the shuttle back, and one can't be polite as there are always more people needing to get back than spaces! Finally BEWARE we parked our hire car at the hotel but at no point until the bill was presented were we advised that we would be charged 18 euro per day for parking. Although the setting is outstanding the hotel is spoilt by the poor attitude of the staff. I wouldn't recommend it to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Other