Pros: Large, comfortable, quiet rooms in a beautiful small building located in a quiet town outside of touristy Bernkastel-Kues, good wines (but pricey).
Cons: Horrible customer service, the housekeeper broke a souvenir wine glass (that was a gift from family). We received a typewritten note for an apology without any real concern or understanding that the housekeeper broke our property. When we brought this up to the innkeeper, there was absolutely no apology or sympathy.
Overall the attitude of the innkeeper and staff was lousy and no one was helpful during our stay.
If you don't care about service, and just want a comfortable room, this place will do fine. However, if you want an experience with great customer service this is definitely NOT the place for you.
- Official Description (provided by the hotel):
- Winery and Guesthouse S. A. PrümRelaxation, sporting activities, a holiday with marvellous wines: Come and enjoy the pleasant atmosphere of our gueshouse. You can undertake water sports on the Moselle, Paragliding or hang gliding on the mountain slopes, tennis, golf or walking along picturesque valleys and slopes, bicycle tours and so much more.Whether this is a short trip, a weekend or a family vacation, we are pleased to welcome you. With our wines you are always in good company!Start the new day with a full breakfast and enjoy the view over the Moselle and the splendid vineyards of the Wehlener Sonnenuhr, the home of our wines. We want you to enjoy your stay and create long-lasting, pleasant memories of your visit to the Moselle. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Wein- & Landhaus S.A. Pruem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.