We have just returned from a three day ski weekend to the Silvretta. We had a very enjoyable stay, but did think that, even though we were in Klosters, the hotel was quite expensive in comparison to similar hotels in other Swiss resorts.
Here are some thoughts and other, hopefully, useful information.
1. The common parts are nicer than the rooms, although the rooms are perfectly functional. Ours had a slightly strange orange wall that made you think you were in an Easy Hotel (we saw other rooms that were blue, so not all rooms are like this). The bathroom was perfectly functional, but could do with a refit as it was starting to look a bit tired.
2. The spa area (which is on the 4th floor) is great. There is a small gym, two saunas, a jacuzzi, a pool and a quiet room. I've seen reviews that indicate the pool area can be busy, but it was dead when we were there (outside of school holidays).
3. There is only one English language channel on the TV (CNN) and you have to pay through the nose to get wifi in your room (unless you plug in to a laptop, in which case it's free). You can get free wifi in the lobby if you are on an iPad.
4. There is a nice bar on the first floor with a pianist in the evenings and a pool table.
5. We only ate breakfast in the hotel, which was perfectly pleasant, with lots of choice, including someone who will cook you a fresh omlette or pancakes. There is a restaurant and a Stubli (sort of bar/restaurant). The Stubli looked nice, but the menu for dinner looked a little bit unadventurous.
6. We arrived before the allotted check in time as we wanted to get a halfday of skiing in. We asked if there was somewhere to change. We were directed to the loos in the Stubli, which was less than ideal but was quite a funny way to start our trip. On our last day, they let us keep one of the rooms late so that we could shower after skiing. This very much depends on how full the hotel is.
7. The hotel is conveniently situated for the only lift out of Klosters Platz. It is about 150m away from the hotel (leave the hotel and turn immediately left and then cross over the little bridge (you'll see the cable car). We went in low season, so there weren't queues for the lift (which opens at 8am), but I can imagine there can be quite a wait in high season, particularly if you don't get to the lift early. This may be a bit of an issue as breakfast only starts at 7.30am.
8. We hired our skis from Badrill, an Intersport shop, which is just next to the lift. The selection and service were great, as was the quality of the equipment. Also, they will allow you to store your hire skis there overnight for free, which makes walking to and from the hotel much easier.
9. We only skied on the Parsenn. The ski area is great, albeit not that challenging (at least on the piste). There are lots of little off piste bits you can do near the slopes and loads of proper off piste. There is a red run from Weissfluhjoch down to Schifer, which has to rank right up there as one of the best runs of all time. From the top (about 2,800m) you can ski down into Klosters Platz (about 1,050m). The run is meant to be about 17km long. Eventually, you get into the trees and just can't help smiling. The bottom bit is not so great (skiing down a road/path), but the top is a sheer delight. As Klosters is quite low, I can imagine that the snow can get patchy low down and it's not somewhere I would go very early or late in the season. If you are staying in Platz, be sure to ski the right way otherwise you will end up a 15min train ride away from Klosters (although the hotel will give you a free pass for the local train and buses). The run can be further improved by starting with the black from Weissfluhgipfel, which isn't really a black. It avoids you having to do three long schusses and is much more fun.
10. The best mountain restaurants we found were about halfway down the red I have referred to above (they are traditional Schwendis). On the map, they are just above Schifer - one is called the Chesetta. The food is lovely and they are traditional, wooden buildings with large sun terraces. There is a fun bar on the slopes under the Totalp lift (called Totalp). It's strange to see palm trees and a plastic parrot that high up a mountain...
11. The food in Klosters can be a bit hit and miss, but is always expensive. We had a great pizza in Pizza Fellini, but an average and expensive meal in the Chesa Grischuna. Just out of the hotel and to the right is a very nice and atmospheric place (name escapes me) that does fondue and raclette. The menu is pretty limited, but it is so nice inside that it is worth a visit.
12. We flew to Zurich and then took a train. It is very convenient and only took about 2 hours and 15 mins. Whilst you have to change twice, there is plenty of time. If you ask at Zurich station, they will give you an itinery which tells you which platforms you need to get to. The station in Klosters is right by the lift. Plenty of people just turn up wearing ski boots, ready to ski for the day. To get to the hotel from the station, come out of the station and then turn right and then right again. If you follow the road down, the hotel will be in front of you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC