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Silvretta Parkhotel Klosters: Traveller Reviews


Landstrasse 190, Klosters 7250, Switzerland
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59% Recommend
4.0 of 5 stars 22 reviews
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Lovely, welcoming, family hotel with every comfort and amenity you need.

Silvretta Parkhotel Klosters

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5 of 5 stars
London, UK
21 Mar 2009 | Trip type: Family

We stayed in a 1-bed Suite at the centrally located 4-star Silvretta Park Hotel for a week over Xmas. For skiers the Gotschnabahn Gondola up to the slopes was an easy 5 min walk up a hill from the hotel, and a shuttle bus for learners going to the gentle sundrenched Madrisa slopes 10mins away up the valley went from outside the hotel.

The accommodation was great, we had two good sized rooms for us and our 5 and 2yo daughters, both with two single beds pushed together and separate duvets, separated by a spacious foyer so there were two doors between each room and you could come and go without disturbance, and there was plenty of closet space.

The master bedroom had a wall mounted flat screen TV, and bathroom with toilet and sink/bath/shower, the other room had a bathroom with toilet/sink/shower only. We tried the shower in this bathroom but the curtain leaked water all over the floor so we stuck to the shower in the other bathroom... The main room where we were had another TV, small stereo to play CD's on and small kitchenette with a dining table and chairs in the main room where we slept, that also had a balcony off it. The beds and pillows were v. comfy , the sheets 100% cotton, and we all slept well! The curtains don't have blackout lining however, which is not an issue in the winter but might be in the summer if your kids like to get up with the sun.

We stayed on half-board basis and didn't need or use the kitchenette for anything except the fridge which contained a small assortment of beverages (beer, soft drinks, water, wine which were supplied gratis but not replaced when consumed) and apart from a few plates, cups and saucers no other cutlery or food prep. equipment was supplied so the full-size cooker and oven and dishwasher were rather superfluous.

The buffet Breakfast was served until 10am with plenty of variety for the fussiest of adults or children (mine were just happy to discover the Coco Pops) and you could have eggs, waffles or an omelette cooked to order as well. The dinner Buffet was open from 6.30p although the childrens selections were available at 6pm if you wanted to feed them earlier. Our Half-board tariff included the Buffet dinner every night (and was excellent) but if you wanted to dine at the other two restaurants in the Hotel (One served Fondue and Raclette, the other was Italian influenced) you got a 25CHF per head toward the cost of your meal from either of these places.

We were surprised by the mixed Tripadvisor reviews for this Hotel and you may not be so impressed if you're staying there without children. But we had no complaints, we found the staff wonderful, and after the first evening when they realised we had kids with us our table had colouring pencils and printouts to colour in every night we dined in. There is is also lovely room set aside for the kids club located next to the Fondu and Raclette restaurant, which is roomy and well equipped and includes a curtained-off shaded nook filled with cushions for naps. We didn't use the swimming pool and the time I visited it (late afternoon) it was deserted with just a few people in the hot tub.

We would definitely return to this hotel as a family. The 1-bed Suite suited us very well, as a family. Its has a lovely location directly across from the park containing a playground, iceskating rink, swimming pool (open in summer) and cross-country skiing trails and we had the most wonderful Xmas ski holiday.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Leisure
  • Travelled with Family with Young Children
  • Age group 35-49
  • Member since 08 March 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £213 (year-round)
One of the best hotels I have ever experienced. Amazing People, Amazing Staff!

Silvretta Parkhotel Klosters

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5 of 5 stars
New York, New York
27 Feb 2009 | Trip type: Business

While traveling to the World Economic Forum in Davos 2009, I was fortunate enough to get a last minute reservation at the Silvretta Parkhotel. All I have to say is "Incredible."

It's cozy, sweet, charming and in the beautiful village of Klosters.

The staff was incredible and the general manager, Christian, absolutely wonderful and charming. He made our stay almost like a "fairy tale."

I loved my stay here and hope to come back for leisure, but will most definitely come back to stay for the 2010 World Economic Forum in Davos.

  • Date of stay January 2009
  • Visit was for Business
  • Travelled with With Colleagues
  • Age group 25-34
  • Member since 27 July 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Not our choice...

Silvretta Parkhotel Klosters

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3 of 5 stars
Letchworth, United Kingdom
7 Sep 2008 | Trip type: Family

We booked the Hotel Sport but they re-booked us here instead.
Silvretta didn't seem to be aware of our requirements and after a lot of fuss at check-in we were allocated 2 rooms. My Mum&Dad's room was a fairly basic room with a very small bathroom and a limited view owing to a very high window. Not what you'd expect from a 4star hotel. Our room however was great. A 2 bedroom suite with kitchen lounge and wrap-around balcony enjoying great views across Klosters.
Breakfast was the best we had during our stay in Switzerland. Lots of choice with high quality and super staff serving-it made it a real pleasure. The look of this place is great with the usual Swiss proud decoration and the general areas are excellent.
However,there are 2 major downsides to this hotel. Firstly there is major work being done to the bridge directly opposite the hotel. Nothing the hotel can do about this we realise but it could affect your stay. Secondly,and more importantly,this hotel is a nightmare to get to & from your rooms. We were on the sixth floor and you have to get a lift to the 5th floor and then walk right through the corridors to access another lift to get to your room. My Mum&Dad also had to use 2 different lifts to get to their room on the 5th floor. We saw many people wandering the corridors getting lost trying to find their rooms. I've never seen anything like it before! Even the huge Vegas hotels seem easier!
The Silvretta doesn't seem worthy of its 4star rating. It's very expensive for what it is.

  • Liked — The buffet breakfast
  • Disliked — The long and complicated journey to and from our rooms
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Travelled with Family (extended)
  • Age group 35-49
  • Member since 05 July 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An Amazing Honeymoon, A romantic getaway, tourists
  • I do not recommend this hotel for People with disabilities, Older Travellers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £213 (year-round)
don't pay for the baby bed!!!

Silvretta Parkhotel Klosters

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3 of 5 stars
Basel
4 Feb 2008 | Trip type: Family

As someone else said, this is not a 4 star hotel, at all. The food at the dinner buffet was really bad. The bed they gave us for our baby, was dirty and with the fabric broken (see pictures) and they charged 15 CHF for it!!! Needless to say, we didn't use it and ask the next morning for it to be removed from our room.

But the location is great, no question about it.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Travelled with Family with young children
  • Age group 35-49
  • Member since 04 February 2008
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £213 (year-round)
Not a 4 star hotel

Silvretta Parkhotel Klosters

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1 of 5 stars
Stockholm
2 Feb 2008 | Trip type: Couples

This hotel is advertized as 4 star, but is very plain, more like group style 2 star accomodation - not the experience that you expect in the swiss alps. We felt we paid way too much for simple fascilities and food. The ski room was really dirty with garbage, old dust, used napkins etc and seemed to never be attanded to. The food was simple buffet in a very noicy large hall full of people. Terribly overpriced!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Quality time with family
  • Travelled with Spouse / significant other
  • Age group 35-49
  • Member since 02 February 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An Amazing Honeymoon, A romantic getaway, tourists
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Skiing / Winter sports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £213 (year-round)
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Silvretta Parkhotel Klosters Also Known As

  • Silvretta Parkhotel Hotel Klosters
  • Klosters Silvretta Parkhotel Hotel
Address: Landstrasse 190, Klosters 7250, Switzerland