Not sure if the waiter was new, I think so but don`t want to blame him because he should have been properly guided. We went for our anniversary meal and we were greeted very nicely but then had to wait approx twenty minutes to be asked if we wanted a drink. My wife wanted white and after about another ten minutes we got it but it was really warm, we questioned this and the waiter took it away and brought it back in a chiller, same bottle, plastic chiller, no ice so that wasn`t going to do anything. Even with ice we would have had to wait ages for it to cool. We asked for a proper cold bottle, but after ten minutes nothing had arrived so for the first time in my life, we decided to leave as we still hadn`t placed our food order and God knows when we would have got it. We stopped by the manager on the way out and told him we were going whereby he produced a very cold bottl but we said it was too late. He aslo said the waiter did not realise what he had to do for which I blame the management, the waiter looked extremely upset about the situation. We then went to Prezzo where all went well. Sorry Ask but that`s how it was.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC