“Chalet Gourmet genuinely exceeds all expetations and then some! Lovely ol' job!”
First and foremost, I'd impolre you to ignore the poor review this place recieved in early January 2012. It's factually innaccurate not to mention aggressive & obnoxious.
OK. I’m going to get straight to the point, just in-case you only read my first paragraph: Our holiday in Chalet Gourmet, Morzine, was dazzlingly brilliant and I wouldn’t hesitate for a second to recommend it to friends, family, colleagues, in fact, to anyone at all, it really was that good.
Dave, Els and the rest of the team were ultra-friendly, impeccably professional and most importantly, warm and caring. We all genuinely felt they went out of their way to make us feel welcome and treated us like guests in their own house.
Then there’s the food, which tasted twice as good as any food I’ve tasted on holiday for which I’ve paid 3 times as much, and equally the portion sizes were significantly larger than on other catered holidays I’ve experienced. I could only suggest that anyone who finds the portions in-sufficient cut down on their pork life and gets some exercise. Any dietary requirements were catered for no problem-o even if you spring a surprise allergy on the staff 5 minutes before service. Amaze.
I’m sat here trying to think of something constructive to say to balance out my review but I’m finding it hard. The chalet is quite dated, but I felt that added to atmosphere and there’s ample comfortable seating and plenty of space to relax in the evening before dinner is served. The location is about as central as you can get, unless you want to sleep in a shop window or in the SM bubble.
I was concerned that the shared toilet facilities would equate to the sort found in the local Sunday league team’s shower room and possible a bit too far to dash in one’s knick-knocks, but I was mistaken; I didn’t have to wait to use the toilet or shower once all week, in fact I didn’t even bump into another guest in the toilets all week. Granted the shower cubicles themselves are a bit of a squeeze, but our room was two strides away so getting dressed comfortably afterwards wasn’t a problem in any way at all.
I’d read somewhere that the radiators rumble a bit in the night... not as far as I’m aware, that’s all I can say.
The big fear I had was the 17 hour coach journey: I slept all the way there (after a glass or two of wine, provided at cost price by our cheerful coach drivers) and all the way back. Amaze. Change-over day did get a bit cramped when the new guests arrived, before we could board the coach. The best way to avoid this time of the evening on your first night is to head out for some après-ski *sigh.
In summary, the staff are first-rate and the food is astonishingly good, regardless of what the holiday costs. The shared facilities are a little cramped but then again, our friends had a double with en-suite on the floor above us and their room looked spot-on and the location just can’t be beaten. Here’s to ski-weekends, hope they can keep up the good work ‘til next year, the best recommendation we can give as a group is that we will definitely be returning!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC