DO NOT EVEN ATTEMPT TO STAY AT THIS HOTEL.
I booked a room direct with the hotel for my first wedding anniversary. Upon arrival I was told the room wasn't ready and to come back later - no problem - I understand this happens when people check out late and the cleaners are tidying the room.
As we were leaving the Receptionist said that there had been a mix up with Late Rooms.com and the web site had booked more rooms than were available. I explained I'd booked direct and not through Late Rooms. The Receptionist there was nothing she could do and that Duty Manger had tried to ring me the day before to explain there was no room for us. She hadn't. I had no voice mail, no missed calls nothing.
The hotel then offered us a room at another hotel - 2 miles away. I explained this was unacceptable as we wanted to be within walking distance of Skipton centre. The Receptionist again said there was nothing they could do.
The hotel were extremly unhelpful, they didnt give a stuff that my husband and I had travelled so far and wanted a weekend away.
Another couple who were trying to check at the same time as us had the same problem, but they'd also had to find a baby sitter for their 4 children too. There were no other local hotels available so we just returned home.
What little experience I had of the service was awful. They really didnt care about us or the other couple.
AVOID THIS HOTEL AT ALL COSTS!







Value
Value
Rooms
Business service (e.g., internet access)
Location (e.g., convenience, views)


