The service was poor.
The room was so basic, I wanted to leave as soon as I arrived. The wardrobe was so high that it could only be reached by using a pole which we attached to our coat hangers, which made life very difficult as myself and friend are not very tall, but then again neither are italians!
Our bedding wasn't changed during the whole of the week's stay, and I found a flea in my bed on one occasion.
The food was so basic and ordinary. running out of various items during the week. No fruit juice one morning or tinned fruit (no fresh fruit) and no toaster.
We had to walk dowbn 90 steps to reach the lake, which became a problem when the steps were slippery, after rain.
The lift was frequently out of order, which was difficult when moving suitcases down two flights of stairs.
I feel that this hotel should only be rated a 1 star, and I am surprised that it was found in your Thompsons brochure, as before I have always had very good hotels with good food and cleanliness.
All in all we had a very disappointing holiday, one that I have been looking forward to for several years.
- Also Known As:
- Castell Hotel Limone Sul Garda
- Hotel Castell Limone Sul Garda, Lake Garda, Italy
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