I quite enjoyed the time at the hotel, although I ended up not using the Spa. We did use the tenis court.
Believe the 3 stars are well earned, but don't think they're quite ready for more.
On the good side, room, bathroom, linen, were really clean and comfortable. Pool area is nice and welcoming. Staff seems to mean well.
On the less positive side, although the staff does seem to mean well, service can, and should, still be quite improved. Not that being young is a problem, they did seem very young, maybe needing some guidance (maybe the seniors were on their leave or something). These kids always seem to be rushing somewhere, as wanting very much to deliever, but clearly not thinking very on the how. We scheduled the court Tennis only to realize it was double booked, solution offered with a somewhat penitent shrug was offered: we could wait one hour and take the court after that.
Breakfast buffet is quite alright, nice variety too. The 2 days we stayed though, milk kept running out - obviously not too careful on replenishment.
I don't recommend the hotel restaurant. We only had one meal there, bland and, in both dishes, part of the food was cold. Again, staff was very friendly and quickly replaced (hm, no hold on), reheated, the dish - not top service.
I'd say that, apart from the restaurant, it was well worth the money,
- Official Description (provided by the hotel):
- Located close to the historical town of Alcobaça (only one hour from the capital Lisbon), Your Hotel & Spa Alcobaça is a place of refuge and tranquility which combines the harmony of the surrounding countryside with the comfort of a renovated hotel to welcome you in a unique experience in the region.Between the outings on which you will discover the many local attractions, such as the famous Monastery of Santa Maria de Alcobaça, the Monastery of Batalha or the region’s beaches, Your Hotel & Spa Alcobaça has everything you need to leave stress at the gate.Your Hotel & Spa Alcobaça includes several facilities and leisure activities, including: 59 rooms and 3 suites, decorated with a modern look, a Restaurant that revives your senses, Free Internet Wi-Fi, Bar, Spa, Massages, Congress Centre, Common Room, Semi-Olympic outdoor pool, Gym, Bicycle rental, Tennis Court, Football Field, Golf (short game training course), Gardens, Footpaths and free car park. In the exclusive area of the SPA, dive in a environment of comfort of pure delight of soul and senses, offering a variety of facial and body treatments, massages and hydrotherapy (it includes 6 different services: whirlpool, relaxing area, jacuzzi, sauna, Turkish bath, walk rain and foot bath). The Spa is available only for the clients older than 16 and is not advised for pregnant women. ... more less
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