Stayed at Sensatori Mexico for 2 weeks and had the best time ever. On arrival at the hotel we were greeted with a glass of champagne and a cold face cloth which was a lovely touch.
We had to wait 30 mins until our room was ready but it was not a problem we just grabbed a drink in the sun. When we arrived at the room it was well worth the wait it was massive and immaculate. It had a huge king size bed, Jacuzzi in the corner, plasma tv, rainforest shower, his & hers sinks, it was perfect.
The grounds of the hotel are kept well maintained and beautiful to look at. There are 5 huge swimming pools which vary from children, quite and adults only with a swim up bar. They is also cabana beds as well as sun loungers which were fab. The hotel is situated on a beach it is nice but does have 2 be cleaned every day by tractor to remove the excessive seaweed.
Sensatori has 6 restaurants to choose from there is the spoon which is a buffet, tapas, mexican, Caribbean, italian and le chique. You don't have to book in any apart from le chique which is a Michelin star/gourmet inclusive. Its basically a 14 course meal. you are in the 4 2 hours+ but it is an experience! we only made it half way through as the longer we were waiting the more wine we were drink and the louder we were getting. Our personal favorite was the italians (deffo go 4 the veg lasagna or veal) There is also a BBQ buffet on the beach every lunch time which is beautiful.
We did 2 excursions, 1 was a catamaran/snorkeling trip to isle mujures which was was amazing really recommend doing it. We also did the Cancun bar crawl we went 2 senior frogs, hard-rock, and coco bongos which was amazing! We also did 2 shopping days 1 to playa del carmen and 1 to cancun. You can just book these at the concierge desks by the pool, you get picked up and hotel and dropped back off to.
The entertainment in the hotel was pretty poor most night. It was more so aimed at children and finished pretty early. We spent most night in the mojito bar (they do 31 different types of mojitos) where we meet a brilliant bunch of people and made our own entertainment. They also have a BBQ beach party once a week which is brilliant also you play games, dance to bob marly its a good laugh.
This hotel defiantly deserves its 5 stars. It exceeded our expectations and we would deffo recommend it. We had the Sensatori moment for 2 weeks! It has brilliant staff, great food, beautiful views and the sun is always shinning. what more could you want?! Don't hesitate just book it!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC