Not sure if I would have gone to GorilaX if I had checked out these reviews first, fortunately the safety issues that have been major for some were never apparent to us.
We went as a group of 5 ladies (2 of which were teenagers) and even though 2 of our party had to be tlked into the excursion we all quiet enjoyed it. We were staying in Playa del Carmen so it was quiet a long drive but we left at 10 in the morning so we had no issues with lighting at the end of our trip.
When we finally arrived after the very bumpy trip down the new dirt "road" into the site we were greeted by our guide who stayed with us during the entire trip. Yes the bathrooms were "RUSTIC" but you are in the middle of the bush in Mexico! I have just learned on vacation to these countries to bring hand sanitizer and a small pack of kleenix with me at ALL TIMES. LOL!! Pretend you are camping - if you cant handle it take a shopping tour instead people!
The young bartender CHAD was very friendly and set us up with drinks and lockers for our things. The guides helped us all suit up and we joined an additional 3 people for our safety lesson. The one guide hopped onto a low demonstation zip line and proceeded to explain how to sit, glide and break. He was adamant that at NO TIME should we ever clip or unclip ourselves from any line - THE GUIDES WERE TO HANDLE THIS.
We headed out to the first tower 8 of us on the tour and FOUR GUIDES, one of whom would also handle the photography.
We did 10 zip lines and really enjoyed it. The first one was a bit scarey but we always felt safe and had alot of fun. Some of the stands were kind of cramped with all of us manouevering aside to keep 2 guides ahead and 2 guides behind us.
Afterwards we headed back to camp to move on to the ATV tour. This part of the excursion needs some tweaking but they are new and hope to add trails right from base camp soon. We had to go by van back to where the ATVs were, again we took the same 4 GUIDES. We hopped on the ATVs which while older seemed to be in good working order. They made sure we all had helmets and demonstrated gear shifting and then off we went. Again pretty rough trail but fun and a beautiful cenote to swim in at the end. Again our guides showed concern for safety by asking everyone if they needed a life jacket - they seemed surprised when all of us declined and kept asking if we could swim! LOL!
Back to the van by ATV, then van ride back to base camp for lunch of hamburgers, fries and a pop. Cold yes but even the 2 fussy teenage girls ate it so couldn't have been too bad :)
Here is the only bad part of the experience. They showed us the photos and videos that the guide took which were pretty good so of course we bought the CD. Unfortunately the CD WAS BLANK! They did however give me a card with an email "in case there were issues with the CD", sadly no one replied. Oh well. Live and learn! I suggest you check the CD before you leave or you too will be out $50 and have no photos either!
If you own or manage Gorilax Jungle Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.