Called at 4pm the day before my trip to Canberra. Speaking to a lady on the phone. In my talk to the lady i said that we may not stay. I was told upon asking if they had room available that they would like my credit card number and contact number so that "WHEN you come in we can make it easier for you to check in".
I was charged without staying the night anyway. When i called inquiring about this I was given the run around saying that it would of been explained that i needed to cancel the day before at 3pm if i didn't want to get charged. I called at 4pm and was never told this. After a rude talk with the manager and being told "bad luck" I took things up with my bank as a transaction was made for a room for the night without my consent. Very Poor form.
- Also Known As:
- Victor Hotel
- Victor Hotel Canberra
- Official Description (provided by the hotel):
- Location, Location, Location!! Victor Lodge is a family run bed & breakfast offering the best value accommodation in one of the best locations in Canberra. We have been catering to travelers from all parts for many years, with a friendly, family atmosphere. Many guests return or send family and friends to enjoy Canberra and a stay in a great location.Excellent Location. Just a few minutes walk from the exciting areas of Kingston and Manuka giving access to the best restaurants, pubs and shops in the Canberra region. Catering to all travelers, whether you are in town on business or holiday.Rooms:Victor Lodge has a range of accommodation to offer including singles, doubles, twin share, and family rooms. All include the FAMOUS breakfast!Amenities include a fully equipped kitchen, undercover barbecue area, TV room with cable TV, laundry, High-speed wireless Internet access, baths and a relaxing garden area. All rooms have fans and are heated in winter and all beds have duvets/doonas (whatever you like to call them) and great mattresses for that sleep you've probably being missing out on!!Convenient off street parking is available free of charge. Mountain bikes are available for hire. This is the best way to see Canberra, which has one of the best networks of bicycle paths.Use of facilities after check out, including luggage storage and use of all amenities, MAY be available upon request and is subject to a fee. ... more less
- Reservation Options:
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