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Capitol Square Hotel: Traveller Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 61 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
16
3.0 of 5 stars
26
2.0 of 5 stars
5
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#116 of 263 hotels in Sydney
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  • Rooms: 94
  • Address: Corner Cambell and George Streets, Haymarket Sydney 1240 Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Capitol Square Hotel is anewly renovated and national heritage listed boutique hotel. Superbly located in Sydney's entertainment and cultural heart... This description is based on information provided by the hotel.
Restaurant
Check Rates: £88 (AUD 208) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Capitol Square Hotel

( 1-5 of 61 )
“noisy”

Capitol Square Hotel

25 Sep 2008

I requested a quiet room when booking. I was given a room where you could distinctly hear people in the adjacent rooms coughing or talking, which make me wake up at nightime. The room was tiny, but this would have been fine for the price I paid, if a better sound insulation had been provided. This is not what you expect from a hotel of this category. No information at all was provided about telephone and internet rates in the room. I came back one night and found the entrance shut with a sign saying "reception is temporarily closed", and I had to wait outside for a while before being allowed to get into my room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripp0ne's Summary
Date of Stay: September 2008
Member since: 25 September 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes No
Management Response
capitolsquare, Hotel Manager
(Management representative)
30 Sep 2008
Dear Sir/Madam,

Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney.

My apologises for you having to wait a few minutes outside the hotel before being attended too. The hotel has quiet tight security of a night and locks the front doors of the hotel. The hotel has 24 hour reception and an intercom next to the front door is used to communicate with the reception staff between the hours of 11.30pm to 5.30am.

I would also like to aplogises for the Guests next door not being very quiet. Unfortunately this is sometimes very hard for the hotel to control but we do our best in monitoring this throughout the night with regular patrols of the floors in the hotel.

Thank you for your comments and I look forwarded to welcoming you back in the future

Kind regards
Paul Cundy
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Compact”

Capitol Square Hotel

Save Review
3 of 5 stars
Yorkshire, UK
16 Sep 2008

Stayed here for three nights when passing through Sydney on business, and a tight-ish budget. Got a good price through the Visitors' Centre.

Most things about this hotel were just ok. The room I had could be described as 'compact' but no worse than in most major cities; room was clean. Bathroom pretty small (especially the bath - why bother? A shower would do in the space available). Breakfast adequate.

I was on the second floor and was alarmed at the noise coming up from the restaurants next door when I exited the lift. I suspect the walls are pretty thin between rooms too, although luckily I didn't have noisy neighbours and the restaurant noise didn't actually stop me sleeping. I recommend the @Bangkok restaurant next door, incidentally - I think I was probably the only non-Thai person there, which is a pretty good indication of its quality.

Two things annoyed me a lot. Firstly, the high internet charges. 50c a minute and I think your usage was capped at an hour in every 24 hours, though I didn't carry on using it too long at that price! There's also Secondly, the booklet in the room recommends guests make use of the safety deposit boxes at reception - well, they're tiny, far too small to get any valuable objects into unless they're paper and can be folded.

  • This TripAdvisor Member:
    • Liked — Price
    • Disliked — High internet charges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ammefellow's Summary
Date of Stay: September 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: 24 August 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Management Response
capitolsquare, Hotel Manager
(Management representative)
25 Sep 2008
Dear Sir/Madam,

Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney.

The mention regarding noise coming from the restaurants next door to the hotel do not come near the accommodation rooms as these restuarants are one floor below the accommodation and on the other side of the building. The rooms on Level two are all doubled glassed.

The internet in the rooms is charged at 50cents per minute up to $27.50 which is then for 24 hours.

Thank you for your comments and I look forwarded to welcoming you back in the future

Kind regards
Paul Cundy
Hotel Manager


Kind regards,
Paul Cundy
Hotel manager
Capitol Square Hotel Sydney
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good for those on a budget”

Capitol Square Hotel

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4 of 5 stars
melbourne
11 Jul 2008

After reading some of the reviews for this hotel I was a little put off, however, staying in a standard twin, we booked this fairly last minute and for somewhere that was fairly close (approx 15 mins walking distance) to Darling Harbour and approx 20 mins monorail and walk to the Quay, the hotel was a decent price. It is basically in Chinatown, very close to Paddy's market and I would recommend using the monorail (get a day pass) to get around Sydney because the Paddy's market station is close and Sydney trains are pretty expensive. The rooms although quite small were adequate, sheets were clean, although the bed covers really probably need to be replaced. Staff were friendly and I would recommend this hotel for those wanting somewhere to stay close to the city on a budget.

  • This TripAdvisor Member:
    • Liked — close to tourist attractions, darling harbour and transport, fairly cheap accommodation
    • Disliked — on a busy street near backpackers hostels; not many cafes, take away places or eateries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ausstayer's Summary
Date of Stay: July 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: 11 July 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Sporting event, Other
Was this review helpful? Yes No
Management Response
capitolsquare, Hotel Manager
(Management representative)
29 Jul 2008
Dear Sir/Madam,

Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney.

The hotel has a great location and offers it's guests a clean and comfortable place to base themselves while visiting the sights of Sydney.


Kind regards,
Paul Cundy
Hotel manager
Capitol Square Hotel Sydney
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good hotel”

Capitol Square Hotel

Save Review
3 of 5 stars
hampshire
26 May 2008

No problesm whatsoever with this hotel. It is very reasonable , comfortable and clean. Bath is a little small but adequate.

Would book up again

  • This TripAdvisor Member:
    • Liked — reasonably priced
    • Disliked — bath a bit small
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pompey1001's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 01 May 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
capitolsquare, Hotel manager
(Management representative)
29 Jul 2008
Dear Sir/Madam,

Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney.


Thank you and we look forward to having the opportunity to welcome you back to the hotel in the not to distance future.

Kind regards,
Paul Cundy
Hotel manager
Capitol Square Hotel Sydney
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Location, Location, Location”

Capitol Square Hotel

Save Review
4 of 5 stars
Brisbane, Australia
19 May 2008

Booked this hotel as we were off to Sydney to see "Billy Elliot". The theatre is right next door, fantastic location!

Very busy check in but staff delightful and helpful. There were seven of us and as we had arrived early only one room was ready, the other rooms were ready within 30 minute's of us arriving, so just great.

Rooms are small~ish but adequate, very clean. We had three beds in our room and three chairs, bedside tables and lamps and bathroom while small was cetainly big enough, as previously suggested, to do what you need to do in a bathroom. A cupboard to hang clothes in and an ironing board! Small fridge and tea and coffee facilities. Oh and a TV.

What amazed me was that we had a room facing Paddy's Market and thought that the traffic may have kept us awake at night! Hardly heard it at all! For us this hotel was very quiet.

Breakfast was very good for the price and service of the young man who was clearing our table contantly was wonderful, l'm sorry l did not get his name, but he was terrific.

Location of this hotel is wonderful, as mentioned a one minute walk if that to capitol Theatre, 10 minutes to Darling Harbour, across the road to Paddy's Market, 5 minutes to China Town, and a short bus ride to Circular Quay. Some very handy palces to eat close by.

Yes, l would stay again.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Nothing really!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnG62's Summary
Date of Stay: May 2008
Travelled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 12 February 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Concerts / Music festival
Was this review helpful? Yes No
Management Response
capitolsquare, Hotel Manager
(Management representative)
1 Jun 2008
Dear Sir/Madam,

Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney.

Thank you and we look forward to having the opportunity to welcome you back to the hotel in the not to distance future.

Kind regards,
Paul Cundy
Hotel manager
Capitol Square Hotel Sydney
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Capitol Square Hotel

( 1-5 of 61 )
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Capitol Square Hotel Address

Corner Cambell and George Streets | Haymarket, Sydney 1240, Australia