Stayed for 3 nights in a city harbour view room. Don’t be expecting the view shown on the website with this category of room. I had to lean over the railing and look to the left to see the Opera House. Loved the balcony and would of loved to sit out there but the seat cushions were soiled and the table was less than clean.

The room itself was OK. Loved all the shelves. The lights in them do make the top surface warm so watch what you place on them. The automatic curtains would not close all the way. The light wood is pleasant but it shows every mar and scuff. The bed was one of the most uncomfortable I have experienced. I think the pillow topper was missing as it was very firm. Even our friends that came to our room made mention of it so I knew it was not just us. The bedside clock did not have a light so you could not tell the time after dark. Huge bathroom with great amenities. Slight mildew issue at the base of one of the glass walls in the shower. Toilet seat opening is quite large so beware. Some of the TV channels came in less than focused. Wonderful closet.

Common areas were good with the exception of the area near the bar that smelled of stale smoke.

The Staff are beyond wonderful! They are some of the best I have ever encountered.

They along with the location are what make this hotel. If you put the building anywhere else it would not command such a price.

We spent the first two nights of our honeymoon here and loved every secd. Great location, great views, beautiful room and staff willing to do anything possible to help. We were given a bottle of champagne, strawberries and chocolates to start our wedding night off in a most romantic way which was a nice touch. Not something we could afford to do regularly but certainly worth it for a special occasion.

Stayed two nights in a Deluxe King on a business trip. Excellent door service and concierge. Hotel reception managed to juggle bookings to get me in for an extra night. Unfortunately I had to leave and spend my last night in Four Seasons as Sydney was almost fully booked.

Great room - lots of space. Good data connections, nice desk and comfortable seat to work from.

Comfy bed, pillows and linens. Turn down service excellent.

Fantastic location in the Rocks on edge of Circular Quay - great views of Opera House and Harbour Bridge (unfortunately I got the cheaper corporate room facing one of the bridge pillars). Good windows which block road noise from Harbour Bridge.

However, I was glad I wasn't paying - cold buffet breakfast (ok) was AUD40 p/p. 500ml bottle of water in room AUD12, 3 minute phone call interstate AUD22. Minor niggles include slow service at breakfast which is a pain when on business and in a rush. Also - all mirrors were really dusty, ditto top shelves in walk in robe where pllows kept.

If you have to stay in Sydney on business and you're not paying - book to stay at the Park Hyatt. It makes working away fom home easy

Good tip for a cool restaurant is Sailors Thai restarant (upstairs) - perfect Thai food at long refectory tables - great way to meet interesting people and affordable, despite top location in the Rocks. PS - try a Gelati from the stand on Circular Quay - perfect way to end the evening overlooking the Opera House!

My wife Chrissy & I stayed twice at the Sydney Park Hyatt on our recent holiday to Australia arriving on 5th July to the 10th of July and 1 last night of the 17th of July. The holiday was to get off to a bad start at London Heathrow with the cancellation of our flight on the 3rd July due to a security scare, BA managed to get us on a Qantas flight the next day but despite flying “First” we spent the first night in Terminal 4 Baggage Reclaim vainly trying to recover our baggage. On arrival at Sydney we were advised the luggage was not on board.

Imagine our horror in that we were arriving the evening of the 5th July to the Sydney Park Hyatt in clothes that we had worn for 2 days already. My wife Chrissy and I have nothing but admiration for everyone at the Park Hyatt in that we were greeted warmly and the Concierge Team of Cameron, Chris, Andrew & Patrick swung into action immediately day & night seemingly chasing our baggage through Qantas Baggage Services. All the way through our stay we were addressed with our names without prompting & after 4 days in Sydney my wife Chrissy was reunited with her luggage. Needless to say that the Concierge Team never gave up chasing my luggage & despite moving on to Lilianfels in the Blue Mountains for 2 nights & The Beach Club in Hamilton Island for 5 nights. On our return to the Park Hyatt we were greeted with an immediate update on my baggage status from Cameron in Concierge. Never before in our stays in hotels of all standing has my wife or I experienced customer satisfaction & attention to detail as shown by these guys.

As to the hotel itself, the bell hops are very dutiful & attentive, greeting us by name on both initial greetings & subsequent greetings during the stay. They were very prepared to organise a taxi which was a past reviewers concern.

Daniel on reception initially checked us in with a relaxed but efficient style that was very much appreciated after what we had endured the previous few days. We were shown to our Opera King Deluxe Room 212 which definitely had the wow factor, Daniel showed us round the room facilities finally retracting the main curtains and sheer drapes electronically revealling the signature view of the Opera House, fantastic.
The bed must have been 7 foot wide & it was extremely comfortable, supportive & good for your back, it was without doubt best bed we had in Ozzie. It was nice to wake up, turn over & take in the view from the bed viewing through both patio doors as the Opera King Deluxe Rooms have 2 patio doors & balconies.

Breakfast is taken in the main restaurant with views overlooking the Circular Quay & the Opera House, on weekends a buffet is provided, on weekdays hot meals are waiter service. A good choice is also available in cereals, fresh fruits, danish pastries, croissants & toasted bread of various kind plus cheeses & hams & fruit juices. Restaurant manager Lucinda oversees the restaurant extremely well catering both business people & holidaymakers. Lunch & Dinner in the hotel provide an excellent array of choices including vegetarian options which if for some reason other choices are required Lucinda or the Concierge Team are only too happy to discuss on your behalf with the chef.

The rooftop pool in spring, summer & autumn time provides a pleasant location to cool down & unwind with bridge views, although in winter the temperatures may prove too challenging, it was for us anyway? The spa provides all year round facilities & is located in the roof top area. It should be appreciated that July 2007 has provided the coldest winter month for NSW & Queensland for many years, our time at Hamilton Island was affected by colder than usual weather also.

General Manager Marlene Poynder can be congratulated for running an exceptional hotel; her management style certainly seems to get the best out of her management team & staff alike. She can be found most mornings in the breakfast room talking to clients & reviewing facilities, she is a lovely lady.

Our time at the Sydney Park Hyatt was above expectation & on both stays in the holiday (we returned for 1 last night immediately before returning home); without doubt we would return to this hotel again when we are next in Sydney. We would also look to have the Opera King Deluxe rooms again as these do seem to have the best views & square footage per AUD.