We visited Ayers Rock for our wedding anniversary in Feb12.
The room was large with a big balcony, king sized bed, full sized couch, large bathroom and a small table & chairs.
It was very nicely decorated and the balcony was quite large with a partial view of Ayers Rock.
Not a fantastic view of the Rock to be honest, more a side-on view over a hill & a road & a bunch of desert oaks! We paid extra to have the view, so it was a bit disappointing to only see a 'sliver' of the Rock for the price.
The road into Yulara resort runs directly in front of the accommodation, so there’s lots of traffic.
There is no parking directly outside of your room, it’s all in a ‘central’ area near the reception & there weren’t any bell boys around to take our luggage, so you have to carry it up to your room yourself.
Our room was on the 2nd floor and it was 35oC outside, so it wasn’t the best start to our trip & didn’t really leave a good first impression.
The rooms are also quite spread out and I was quite glad we had a room near the carpark, because if you were right down the other end, you have to walk in the boiling heat – there is no parking near those rooms.
Whilst the room was always made up on a daily basis, I don’t believe the bathroom was property cleaned during our stay, especially the floor.
After getting out of the shower, my feet would be dirty just walking around in the bathroom & there was ingrained dirt around the doorways & walls of the bathroom.
We also noticed lots of bugs around the accommodation because room service trays would be let out for 10-12 hours before being taken away. Nobody came & checked the empty/dirty plates which had been left outside of rooms near our own room were cleared away.
We’d walk past plates in the morning, obviously left out from the night before, which were still there by afternoon and were by this stage, covered in ants!
We saw an empty (but had been used) beer glass sitting near the pool area for two days before it was taken away. There were gardeners & housekeeping walking past it, but not one person stopped to actually pick it up & take it away.
The swimming pool was full of dead inserts, including huge wasps that had drowned. Nobody seemed to care about actually making the pool inviting to use.
Breakfast was quite good with a wide selection, but not enough staff were rostered on. It was chaos one morning as there was only a couple of staff working when a bus load of tourists came in for breakfast!
In general, whilst our stay wasn’t unpleasant, I felt a bit disappointed at the quality of service & resort facilities. This certainly isn’t a ‘world class’ resort and as an Australian, I’m quite embarrassed that overseas visitors might think this place is how ‘Australia’ is – poor customer service & zero care factor & because they have a monopoly on accommodation close to Ayers Rock, that they don’t have to bother!
There is a small supermarket at the resort.
Hire a car so you can visit Ayers Rock at your own leisure.
There’s a pub at the Outback Pioneer Hotel and they have live music, good for a night’s entertainment. You can also cook your own steak, which was very popular.
Bough House Restaurant is located at the Outback Pioneer Hotel & you pay a flat fee for all you can eat. It’s a bit on the pricey side, but the food was excellent & we had a lovely meal there. The service was very good to.
Ask for a room close to the carpark, as you don't want to be walking long distances in the scorc...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC