Stayed here on two separate nights while the rooms are clean and provide a comfortable enough stay the service leaves a lot do be desired. First I emailed with booking and never was contacted so I rang and made booking by phone and was promised a confirmation email, when I didn't receive it I rang again and was promised again in total I rang 3 times and as this was part of a larger trip I let it go. First night internet was not working but stay was fine, second night they "CHARGED US MORE" than booking amount however as I did not have confirmation email I could not prove how much they said, I believe this is a scheme they manage, not to send you confirmation email so they can later charge you whatever they want and since they have your credit card details there is very little you can do.
- Official Description (provided by the hotel):
- FREE Wifi (unlimited download). FREE Foxtel. FREE Parking. Best Western Sunnybank Star Motel & Apartments is ideally situated to offer the corporate and leisure traveller a convenient location in modern and value for money accommodation. Just 2 minutes from the M1 and Gateway freeways this is the perfect base to explore all Brisbane has to offer and the fabulous attractions of the Gold Coast. The Motel is 30 minutes to the Gold Coast Theme Parks, 30 minutes to the Brisbane Airport, 10 minutes to the ANZ stadium, 15 minutes to the Chandler Swimming Centre and 5 minutes to Westfield Garden City and Sunnybank Shopping Centres. We offer 60 room types, 21 which are 2 bedroom self contained town houses andd apartments which sleep up to 4 people. All rooms offer a minimum of coffee & tea making facilities plus, telephone, hair dryer, air conditioning, TV, Foxtel, ironing equipment and more. All rooms are non-smoking rooms with the town houses offering a secluded private courtyard which are smoking zones for guests staying in the town house. Across the road is a 7 day a week shopping centre. The Motel is next to the Brisbane bus service which travels to the Brisbane City and South Bank every 15 minutes. ... more less
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