Stayed here for 4 nights while travelling around Oz.
We paid around $50 per night for a double room. Room was spacious, although had dated furnishings and horrendous bathrooms / shower rooms / kitchen. Whole place kind of had the feel that it had been hobbled together by DIY-type people.
In-room Air conditioning was advertised, however what was not advertised was that the room's air-con was on a timer. When we asked the front desk why it wasn't working they said "its on from 7pm till late night". Only problem was that our timer was out of calibration so came on at around 11.45am till 6am - bit pointless really. Other problem was that our room had virtually no airflow as the only window faced a sheer wall under 1m away, so good air conditioning was essential in a humid 30 degree Cairns in summer!
The front desk are a total nightmare. Nice people (residents I think) but frequently the office is locked despite the opening hours saying it should be open. When we were checking out at 8.30am (fairly common time to check out) no-one was there. No answer on the phone number we were given either. Had to keep trying and waiting for 20 mins - aaargh, almost made us late for our plane!
Add to this the cheesy pop music they blast out of the common area from 8am to at least 11pm, and the fact that the bathrooms upstairs do not have any hand-drying facilities (neither paper-towels or hand dryer) the whole experience is pretty frustrating and annoying. The place needs updated common areas, proper staff and a healthy dose of common sense regards to things like the air conditioning and then would be OK.
Its only 5 mins walk to the city centre which is great, but there are quite a few other hostels in similar locations which have better facilities eg the WoodDuck next door, or the 'Beach House Hostel' which is nice and equally close to city.
On the plus points it does have free (although unreliable) wi-fi which is quite good for Australia).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC