We stayed for 2 nights over the weekend of the 23rd of March. Our first night was with 2 others in a 2 bedroom appt. we requested a high up floor with a nice view and that is what we got. Top floor (3rd, apartment 12) with lovely outlook of mountains and a city view to the side.Check in was helpful smooth. The apartments are located a very short distance behind the main hotel building but you still have access to all hotel facilities. It was great value for the 4 of us, our rate included late checkout of 12pm and full buffet breakfast for us all. The apartment itself was spacious, clean and well presented, I would have happily stayed longer.
The second night as there was only the 2 of us we moved across to a Marina View room. The room was nice and well presented - not huge but not tiny. The bed was lovely and comfortable, we had free movies and again a full buffet breakfast was included in our fantastic rate. The view was not really anything to fuss over - I think the views would be better if you were higher up in the building (we had floor 5).
The breakfast both mornings was a very pleases experience. It was well presented, offered a good selection of food and the food was delicious (best poached eggs and bercher muesli !!!). My only small negative was on the first morning (24th) there was no cutlery on our table and we had to steal from another table (which is what everyone seemed to be doing) and as we finished our breakfast plates there was no removal of plates from our table and we ended up with quite a few between 4 of us. The restaurant was not busy and in the end I had to ask one of the wait staff to come and clear our table. However all of the staff were professional and helpful when we asked questions or needed anything.
Appartment 12 had a lovely view of the Mountains
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 April 2012
This time of year the views from the hotel really come in to their own. Sunrise over Cleveland Bay and the Marina really is a great way to start the new day. The apartment views aren't quite as spectacular but still have a great outlook as you mentioned towards the ranges.
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Thanks for the feedback on breakfast, its disappointing that we didn't quite round out the experience with more attentive service. We will bring this up for discussion in our next team meeting to make sure our team are keeping on their toes.
We're glad you enjoyed your weekend,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC