I have to start with saying we have had to have been allocated one of the worst rooms in this place.....reasons, outside door...ash tray/can, (we don't smoke), Rubbish bin, fire hydrant hose, fire hydrant piping and taps, huge block pillar, external stairs going upstairs, two big bushes, so needless to say the room was a bit claustraphobic.we had to leave the door and curtains open so as not to feel shut in....it was room 22, make sure you don;t get it allocated. generally this hotel is on a busy main road junction,with retail outlets at the back, so noise could be an issue if you are a light sleeper. Our room also had a passage at the back for access to the kitchens and general gubbins of a hotel, but we had to keep our bathroom window closed as staff stood out there smoking and talking on a mobile, plus we got the smell of cooking in the evening....Lovely small affective pool and spa, with guest laundry and complimentary dryer, that seemed a little reluctant to work for us...The dining experience was very pleasurable with no pressure, good food and staff not intrusive or imposing.....Overall good staffing, but shame about the location for the traffic....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 April 2012
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We are very sorry you did not like the room you were allocated. If we had been aware of your discomfort we would have offered to move you to a more suitable position within the motel. Your comments regarding the kitchen staff noise prompted an immediate change with staff no longer congregating at the rear of the rooms.
We hope that you will provide us with the opportunity to improve our performance and welcome you again next time you are in Adelaide.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC