When we first arrived there were a number of people checking in at the same time. The red headed lady who checked us in was very friendly and made us feel like she was 100% focussed on us. Gave us a lot of information (good places to shop) and made sure we knew we were welcome to ask whenever we liked.
The rooms were very clean and tidy, well presented, great outlook onto the shopping arcade on the floors below. All staff were extremely friendly whenever we approached them with any request. The housemaids were very cheerful and friendly, Immaculate servicing of our rooms.
Location was very central. Easy to get around using tramsand walking. Great shopping nearby.
Breakfast was terrific. Lots of choices, fresh fruit and Bircher meusli were absolutely yummy. My business partner throughly enjoyed her cooked breakfasts. Great variety.
Couldn't fault my stay in any way. (except for free internet to check emails in room. wouldn't have cost the hotel a lot, but being able to just log on and check a couple of times a day would have made a big difference to me)
Will definitely go back.
- Also Known As:
- Novotel Melbourne On Collins Hotel Melbourne
- Novotel Melbourne On Collins Hotel
- Accor Melbourne On Collins
- Novotel Melbourne
- Melbourne Novotel
- Official Description (provided by the hotel):
- Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more less
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