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Novotel Swan Valley The Vines: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 16 Reviews
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2.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#63 of 67 hotels in Perth
Show Hotel DetailsHide Hotel Details
  • Rooms: 147
  • Address: Verdelho Dr , The Vines Perth 6069 Australia
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Novotel Vines Resort is in Western Australia's oldest wine growing region, just 35 minutes from Perth city centre. The resort features 103 rooms, 53... This description is based on information provided by the hotel.
No Business Centre Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £149 ($252) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Novotel Swan Valley The Vines

( 8-12 of 16 )
“Not overly impressed”

Novotel Swan Valley The Vines

15 May 2008

Me and my girlfriend stayed here only for one night, it just happened my girlfriend had sometype of discount voucher so we only paid $50 or their aboust for the room. Which is good becasue I would not like to pay full price for this place...

When we arrived the front desk was helpful enough and we were given out keys and some dodgy map that looked like it had been hand drawn. After about 15 minutes of driving around and stumbling around we finally found our room. It was located down what I can only say as a dark ally, you know the type, flashing light bulbs, moisture on the walls. So not a very good first impression.

Once we were settled in we decided to got for a dip in the pool, only to find the pool was filled with kids, we were the only 20 something year olds there so we felt very out of place. This of course isn't the resorts fault, but trying to get the message across that this place is not ideal for a romantic getaway with the girlfriend/boyfriend or wife/husband. The pool side bar was also closed which was disappointing. The quality of the pool was also poor, the lino plastic lining in the pool was starting to peel in some spots.

The dinner buffet is ok, nice choice of foods, all of it seemed tasty. But for some reason I can't put my finger on, I just didn't feel comfortable there.

Buffet breakfast was same as dinner, tasty (except for one guy who was having a nice yell at one of the staff because the poached egs had been over cooked!!!), just not a comfortable place to sit down and enjoy your meal.

The quality of our room, which was some type of spa suite was nice, clean, plenty of drinks and nibbles and quiet air con. The spa was great and the king size bed was comfortable.

So overall not a place i would like to go to again, but hey, we had a voucher, and my girlfriend paid for the night, so I enjoyed it for what it was. Even with all the stuff that was wrong it still didn't ruin our over night stay.

  • This TripAdvisor Member:
    • Liked — The service
    • Disliked — The food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertz01's Summary
Date of Stay: October 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 11 May 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, tourists
I selected this hotel as a top choice for:
Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
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Average price*: £149 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Vines very average”

Novotel Swan Valley The Vines

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2 of 5 stars
tronos
12 May 2008

I stayed here for work. It was somewhere to sleep I guess but I wouldn't pay that amount of money if I was paying myself with alternatives around. There was no main room light and I had to use reading lights to see.

Food in the cafe was overpriced and of generally average quality - a pre-made pizza cost me $18. I didn't eat in the other restaurant.

Service was passable but the workers semed uninterested and basically didn't want to be there - that's ok but they should be a little more "service" orientated.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tronos's Summary
Date of Stay: May 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: 12 May 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £149 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“DO NOT STAY HERE”

Novotel Swan Valley The Vines

2 Nov 2007

I had a work function here for two days. Firstly the food was just terrible and not expectable. The rooms were old and had areas of mould and pubic hair. But the worst thing about this place is it is smack bang in the middle of a very bad area, with a very high crime rate. I only found this out after my car was broken into vandalized and even feces left behind. My advice is do not stay here and certainly do not leave your car in the car park unattended as this has been known to happen here in daylight hours. Not a safe environment for families. No reviews on the golf course. This is the first time I have ever written about a hotel but this one definitely take the cake for the worst place I have ever stayed. Good Luck!!

  • This TripAdvisor Member:
    • Liked — Checking out
    • Disliked — Not Checking out sooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perthmuzzer's Summary
Date of Stay: October 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 02 November 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £149 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Basic and disappointing”

Novotel Swan Valley The Vines

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2 of 5 stars
Singapore, Singapore
15 Oct 2007

I was in Perth to attend a wedding and decided to give the smaller hotels/B&Bs a miss as The Vines looked more exclusive. We were given an upgrade from a 2 to 3-bedroom apartment (though there was no mention of this during check-in) which we discovered and rang back to check that this was correct.

The set up is bare but somewhat functional. 'Somewhat' because for an apartment, many necessities were missing, e.g. a simple hook behind the bedroom door would have been helpful. Or more than 2 hangers in the closet. The bedside table was sticky and under it were three sweet wrappers. It felt frustrating. We didn't get any Housekeeping service for the three days - perhaps they needed to be called but we weren't sure as this was not mentioned at check-in.

The kitchen was dingy and there were stained surfaces. i'm not sure how often surfaces e.g. bathroom vanity tops or floors were actually washed or scrubbed with soap but they were slightly sticky too.

All in all, quite comfortable, but only if you close one eye.

  • This TripAdvisor Member:
    • Liked — Seemed safe and quiet
    • Disliked — Cleanliness and it's a little far/out of the way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrippySydney's Summary
Date of Stay: September 2007
Travelled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 09 June 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Families with Small Children
Was this review helpful? Yes No
Check Rates
Average price*: £149 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“what a disappointment”

Novotel Swan Valley The Vines

23 Feb 2007
3/3 found this review helpful

Booked a Deluxe King Room for Valentines day. Paid that bit extra to have the special room.
Special Room it was not.
Was advised Deluxe King Rm overlooked the golf course, but our room overlooked the tennis courts which made sleeping impossible due to the tennis court lights staying on all night.
Air-con in room was very noisy, that noisy hard to hear the TV.
Rooms were very tired looking could do with some fresh paint. Marks on all walls did not make a great impression, also rubbish was still in room, looked like not cleaned up before our arrival.
Bed also very uncomfortable not something you would expect in a 4 star hotel?

4 star hotel it is not, pushing to make it 3 star.

  • This TripAdvisor Member:
    • Liked — the bush land surrounding the hotel
    • Disliked — the room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPerth.WA.'s Summary
Date of Stay: February 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: 13 June 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I selected this hotel as a top choice for:
Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £149 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Novotel Swan Valley The Vines

( 8-12 of 16 )
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Novotel Swan Valley The Vines Also Known As

Address: Verdelho Dr | The Vines, Perth 6069, Australia