Emailed the Hotel asking for details for after hours entry as the travel agent hadn't done it. The reply was prompt with clear & consise instructions.
And that my friends is the only good thing, apart from leaving, that I have to say about the property.
Once I got the keys out of the safe things went down hill. The car parking was less than adequate. Parks were very narrow and as I drive a large car getting a parking spot that allowed you to exit the vehicle were few and far between. Although there was two car parking buildings neither was any better than the other.
When we exited the lift all we could smell was cigarette smoke, this was supposed to be a non smoking hotel, I guess I was wrong. We entered the room, my goodness not quite what we expected. Our view was a brick wall over looking the carpark driveway, with nice dirty coffee cups, leaking taps, a nice washer/dryer that took forever to do washing, milk that was a week out of date in the fridge.
Our stay was only for 4 nights so we tried to be positive. I went down the next morning to formalise our check in. The young girl had a bit of an attitude, she snatched my travel voucher off me & threw a peice of paper at me and told me to sign it and give it back to her. So I signed it and threw it back at her and told her to have a nice day and left. Customer service was not a prority.
I went back to the room and rounded up the family for a day of shopping, on arrival back we found an ironing board leaning up against the closet door, no note no explaination no nothing!!
No one seemed to know how it got there, just like the van who parked in the the through lane so no one could get in or out of the carpark, nice one mate. Advised the front desk 2 days later it was still there, shows some one cared. Parking was at a premium as it was.
Location is good thats the only other thing.
There other properties around the area that I'm sure woould be a better bet. We are regular travellers to Perth, but would never consider ever staying here again, nor would advise anyone to stay here.







Location (e.g., convenience, views)

Value



