We have just returned from 2 nights at Bluewater Hotel in Napioer. As we left our booking until last minute, this was all that was available. I couldnt agree more with the other reviews. On the positive side, the "suite" was well heated with 2 heat pumps, and there were 3 Tvs in the unit -if thats important to you! (1 in each bedroom and 1 in the lounge area - however 1 of the bedroom TVs didnt work), the views are good out to the harbour. On the negative side ,the bluewater is more like a 3 storied motel than a hotel. Very overpriced for a very basic 2 bedroomed "suite". There were minimal kitchen utensils, no hob or oven, shower over a basic spa bath, lift didnt work for part of our stay and we were on the thrid floor, very impersonal and service is non existant. Two tacky limosines are parked out the front - it was raining very heavily when we departed, we packed our car in the rain while the limos were nice and dry under cover!! No service, tacky, staff lack interest, very unimpressive, avoid if possible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 January 2012
We would like to start off by apologising for your unhappy stay. You appear to have booked 1 of our 2 bedroom apartments which can sleep up to six people which is why there are so many TVs in the unit. There is a heat pump in the main bedroom upstairs and in the lounge downstairs which is great when you need air conditioning or heat on those hot and cold days. If extra items are required for the kitchen reception or housekeeping would be more than happy to provide these for your stay. The stretch Hummer and stretch Limousine are hired on a regular basis for parties, weddings and people enjoying the thrill of the ride. We would love for you to come and stay at the Bluewater Hotel again.
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