We loved the view from our room and we voted this the best Kingsgate hotel in NZ in light of this aspect. We liked the way the car park(though diabolical to drive out of) was so accessible.
The best thing about the hotel was that the staff were so friendly and helpful (Jennifer had great advice for things to do)& also they allowed us to check in early, having 1 member of our party unwell at the time. I recommend the staff at K ingsgate Rotorua take some lessons.
It is best to have a car when you are staying at this hotel, though the walk into town is a pleasant 15 minutes.

We booked a lake view room but were upgraded on arrival to a two-bedroom apartment on the top floor with lake views. This meant that we got excellent value for money, but wanted to warn other travellers that the hotel rooms are very old . The bathroom in ours looked like it hadn't been modernised since the 1970s, and whilst it was as clean as it could be under those circumstances, it was not pleasant to spend very long in it and we didn't fancy using the shower or the bath. The furniture was also old with the fabrics dirty and worn. It was comfortable enough for one night, but we chose not to stay any longer. The view from the balcony was very good, but be aware that as this hotel is a little out of Queenstown (about 15 min walk into town) it doesn't overlook the part of the lake on which the town itself sits, although this doesn't make it any less beautiful and there is a good view of the Remarkables.

We had an excellent room with a balcony overlooking the lake.The staff at the reception were most helpful in many ways,particularly regarding booking trips,etc.
It would be quite a walk into town from the hotel,but if you have a car it is easy.The hotel has a fairly large underground car park which is free.Overall good value and great views of the lake and mountains.We loved Queenstown!

Everything about this place is awesome. The atmosphere is very welcoming, staff are very friendly and helpful, the rooms were large and spacious, very clean and what a view!!! Our rooms were even on the same floor. The food was wonderful and service above average. I would definitely stay here again and recommend it highly.