Wow, where to start? First, the kind staff introduced themselves and lead us to our room. What a room, i was with my parents and had my own room separated from the main one, as did my folks. We spent nights watching films we rented from the main desk on the nice Plasma. Before dinner we would have a drink at the bar at the hotel and admire the sunset and the great views of the mountains. We met the main staff of 3, Michael (bartender, waiter, bag man etc.), Helen (receptionist) and Barry (helicopter pilot and owner) all three of them made the stay incredible. They helped us book and find interesting things in town and showed us incredible hiking trails around the hotel. The night we dined in was the best in Queenstown. The food was perfect and the wide selection of local beers and wines made the meal amazing. It was the most memorable place we stayed during our travels in New Zealand and it was all thanks to Barry, Michael and Helen.








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