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St Moritz Queenstown: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 62 reviews
62 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
23
3.0 of 5 stars
3
2.0 of 5 stars
5
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#18 of 56 hotels in Queenstown
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 144
Description: Distinguished by its timeless alpine interiors and impressive attention to detail, St Moritz is a unique hotel. Its dramatic location maximises lake... This description is based on information provided by the hotel.
Address:
10-18 Brunswick street
(formerly Mercure Grand St Moritz)
Queenstown 1116
New Zealand
Check Rates: £83 ($165) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of St Moritz Queenstown

( 8-12 of 62 )
“Bit Over Rated”

St Moritz Queenstown

11 Apr 2008

Being a New Zealand resident maybe I'm being a bit hard on the Mercure Grand Hotel St Moritz when compared to how overseas guest might view this property but I have to say there were areas where I was disappointed. Namely the check in, which was slow then the room amenities (lack of) and comfort of the bed (very soft), which gave me a very sore back in the morning. On the plus side the view from our room was excellent but the plus here was being given a room with a balcony. Location wise the Mercure Grand Hotel St Moritz is within short walking distance to the city centre and staff were friendly though I encountered language issues with one staff member, obviously employed on a working holiday. I only ate breakfast at the hotel, which was reasonable but lacked a generous range of food options. This hotel has Internet facilities in the room but expensive at (NZD) $ 33.00 for 24-hours access - Capped at 50MB, which I thought should be unlimited given Internet is cheap in New Zealand and 50MB wouldn't go very far. Overall the hotel design was nice, warm and inviting with it's use of New Zealand natural materials like wood, schist and stone to create that Swiss alpine feel. Overall I think Mercure Grand Hotel St Moritz could have done so much more in what is an off peak period in Queenstown.

  • This TripAdvisor Member:
    • Liked — Views / Atmosphere
    • Disliked — Doesn't Cater For Disabled People / Overpriced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kiwi_dotcomguy's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: 09 March 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very Nice Hotel”

St Moritz Queenstown

11 Apr 2008

Very nice hotel with exceptionally helpful staff. Always a smile on their faces. We stayed in a room over the driveway which was not ideal but did not keep us awake as much as some according to their reviews. Room clean, bed very comfortable. Breakfast a little pricey for what you get so decided to eat in town thereafter. The hill up to the hotel did not bother me (meant I didn't have to go to the gym) but I can see where it could be a major turn off for many. Yes I would stay there again but maybe book a room with a lake view.

  • This TripAdvisor Member:
    • Liked — Staff
    • Disliked — Price of breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wright-Brighton-MI's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 11 April 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved It!!!”

St Moritz Queenstown

Save Review
5 of 5 stars
Newcastle
6 Apr 2008

On arrival the valet was there to park the car & take our luggage straight away. Check-in was a breeze & we upgraded our 1 bedroom suite to a water view for only $30.00NZD per night extra. It was worth it the view over the lake was great. Hotel is immaculately clean & decor very classy but comfortable. I alike this to staying in the Swiss Alps, it has the feel of Switzerland, relaxing. Bed & pillows were awesome & room was huge with lounge area,separate bedroom,large bathroom with shower & bath. Shower was hot & great pressure. Kitchen & washing machine & dryer was great to have in room. We didn't have breakfast at the hotel, but had a three course dinner there & it was by far the best value & best food we had on our trip to New Zealand. Staff were very attentive & friendly.
Hotel is within walking distance to town, but be prepared for the huge hill up to the hotel it is a killer. Especially after a big meal & a few too many drinks, it was the last thing we wanted to have to trek up home each night.
Internet was fast & easy to use.
We loved it at the ST Moritz.
Only couple of things that did annoy us but by far the good outweighs this is, that you can hear everything from the rooms next door,running the bath, talking etc & there are no in room safes which we found odd.
Check this hotel out, we would stay here again any time.

  • This TripAdvisor Member:
    • Liked — the feel of being in the swiss alps & how relaxing it was
    • Disliked — No inroom safes & noise from other rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanyatia's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: 13 June 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pure Perfection”

St Moritz Queenstown

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5 of 5 stars
Sydney, Australia
31 Mar 2008

Staying here was like staying in heaven. My husband and I stayed here for 5 nights in March 2008.

We were greeted by smiling, friendly staff at the check-in desk and they were so efficient that by the time we had our room key our suitcases had already been delivered to our room.

We stayed in a King Suite which was very spacious. The kitchenette and washer/dryer in our room were very useful. The bed was so comfortable that we wanted to take it home with us! There were so many pillows to choose from, and even a pillow menu if you wanted a special pillow. The bathroom was also very large and the toiletry items supplied were of a high quality. It was lovely enjoying a soak in the huge bathtub with their nice bath salts. The room service staff were very thorough and re-stocked any items that we had used each day.
It seemed like nothing was too much trouble for the staff at the St Moritz. Their service is second to none. They were extremely helpful and we felt very welcome and safe staying in this hotel.

The location of the hotel is great - nice and quiet yet within easy walking distance of shops and restaurants.

We also liked happy hour at the bar each evening - great beer and cocktails!

  • This TripAdvisor Member:
    • Liked — Fantastic service, quality furnishings and bedding, very clean and tidy
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally_H4's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: 22 September 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lives up to its name”

St Moritz Queenstown

Save Review
5 of 5 stars
Sussex, UK
11 Mar 2008

We were in a suite at the front with excellent lake views. The accomodation was well planned with kitchen area (sink, washer/drier, fridge m/wave and plenty of utensils & crockery), lounge with sofa, armchair, large cabinet with cupboards, tv. The separate bedroom had a large double bed, wardrobe, chest and another tv. The bathroom had basin, wc, shower & separate bath.

The staff were all very friendly and helpful.

Underground car parking was extra ($10 per night)

Thoroughly recommend this hotel.

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — not a lot!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reserved19's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Age group: 50-64
Member since: 18 February 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of St Moritz Queenstown

( 8-12 of 62 )
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St Moritz Queenstown Address

10-18 Brunswick street | (formerly Mercure Grand St Moritz), Queenstown 1116, New Zealand