Stayed here for a couple of nights whilst travelling around the South Island.

We stayed in the main hotel and also a little chalet and both were clean and comfortable with nice views. The rooms were a little tired and dated.

Checking in was very painless but checking out on a Sunday morning was v.painful and we could have missed our shuttle bus if it were not for a very patient driver!

It is quite a steep walk up the hill, but kept us fit.

I'm not sure if I would stay here again, as the Novotel was quite cheap and much more luxurious but not so great on the views, but it depends what you prefer.

We arrived here expecting more than we got as the hotel is split into 2. There is a 3 star side and a 5 star side - be careful which you book!

We were given a room which was right next to the reception and drive and we were concerned about the noise so asked to be moved. The staff were very helpful and moved us away from the main building. The room was fine - standard 3 star motel room but we were woken every night by teenagers partying around us. Due to the price the hotel is affordable to groups.

If you want guaranteed quiet and sleep choose the 5 star side.

The room was fine, breakfast good and good value and good location for the town and various activities.

The Hotel is a series of chalet type rooms. We were lucky enough to have a room overlooking the lake. The rooms are large, clean and tidy but a little basic. However the location and views make this some what irrelevant.

The hotel is located on a steep hill and a busy main road. Also our room did not have any airconditioning.

Queenstown is simply magnificent. The highlight was a mountain top champagne picnic on our own.

But also do go on the luge, shot over jet boat and TSS Earnslaw and must visit minus 5 ice bar.

Overall one of the best places we have ever been to.

We had two seperate nights in the A line, both marred by annoying details. On the first check in the reception staff refused to hand over the keys until we had paid in advance, despite the reservation being held by credit card. and having already paid in advance for the second night.

The Duty Manager then gave us the wrong information on the kids eat free offer in their restaurant, had we know what to expect we would have eaten in town. The soundproofing in the rooms in the main block is poor, we were woken at 3am by drunks returning from town to the room next door and phoning home (Australia!) so beware.

On the second night, we stayed in the A Line lodges, far better accomodation, and I would suggest that you specifically ask for these. The view from our apartment No. 101 was excellent. However, on the second morning the hot water failed in these blocks.

The location is OK, it's only a five minute walk to the town, but it is a steep hill, so not suitable if you find walking difficult.

On the plus side, the breakfasts if you are on a B&B deal are good, with a wide selection.

Probably would not stay here again out of choice, as it was the poorest accomodation we stayed in in South Island.