Bill and Kari are perfectionists. They make you feel like royalty. The rooms, beds, bathroom are gorgeous, the food is excellent, every attention to detail you can think of. I have travelled a lot since my childhood, an I cannot think of a higher quality accomodation I have come across ever.
As we travelled over Christmas, we got a little Xmas tree in our room with little presents and a personal Xmas card!!! The Xmas breakfast Kari prepared was just breathtaking.
It is not what you would expect from a B&B: this is FIVE star quality with lots and lots of personal touches!!!!

What a memorable experience!! We stayed at Pencarrow for 3 nights. Another couple who we were traveling with had stayed here the previous year - and we discovered why they wanted to return!!

Kari and Bill treated you like you were family from the moment you stepped into their lovely "home". Of course, the surroundings were spectacular also - with views of the mountains and Lake Wakatipu.

The extras meant SO MUCH: a welcome gift, nightly turn-down with treats and local souvenirs, fresh baked goodies in your room in the afternoon............. and the multi-course daily breakfasts were amazing!! The toiletries were changed everyday - as well as the breakfast china!!

I couldn't believe that they said they had never (in 5 years) had a guest who they would not welcome back. In this day and age, it is hard to believe. It has to be related to their treatment of their guests!!

Each of their 4 rooms has a full bath including shower and bath tub and double sinks............ as well as a sitting area. Bill and Kari are "in tune" with the needs of guests as I am sure some people prefer to relax in the comfort of their own rooms.

We chose to hang out in the snooker room or lounge and visit with Kari and Bill. They have quite an interesting past and opened up to us. We also loved the garden areas with the magnificent views.

This is a place NOT TO BE MISSED!

The Millers - Denver, Colorado

Stayed for four nites at Pencarrow, what a find.... Kari & Bill have a knack for making you feel welcomed, relaxed & very pampered in every way. Their B&B is not only warm in vibe & decorated beautifully, all the extra touches are present - fresh flowers in our room daily, homemade goodies for afternoon treats, welcome gifts & lush accomodation. Don't think of staying at Pencarrow as a splurge, it is a must when visiting Queenstown ! Helping us get sorted for day trips, making dinner recommendations & overall genuine kindness is what makes these owners stand out. Pencarrow is truly an experience in itself - don't miss out !

From the moment we arrived at Pencarrow we knew we would love it.The accommodation was absolutely fantastic ..we stayed in the Southern Cross suite and were only sorry we did not spend much time in there.The breakfasts were out of this world.each course was a work of art and the attention to detail was incredible.Bill and Kari are the nicest most helpful people in the world..I felt like they were our friends after only 2 days.I dont want to mention the little extras they put in so as not to spoil it for you.My only advice to anyone travelling to the South island is stay at Pencarrow..it is worth every penny and if it is out of your price range stay in cheaper places before and after so you can afford it.Finally the only bad thing about Pencarrow is having to leave....absolutely first class!!!