these apartments are beautiful, very modern, clean and very large. we stayed here in august of 2007 and we were very impressed by the not only the apartment but the brilliant views from the balcony and lounge windows. this was my 3rd visit to queenstown and if i went back again i wouldnt stay anywhere else.

Stayed for three nights in March with another couple. We were allocated room 804. The views from the apartment make up for any of its shortcomings. The kitchen, lounge (with fire and large TV screen) and dining area are fantastic. Large windows and patio area overlooking lake. The bedrooms and small, no storage at all and no where to put the suitcases except on the floor. I noticed some carpet damage which would be due to this factor. The apartments are built on split levels, and could be difficult for the elderly or disabled, as no help at all with luggage. You need to drag your luggage up and down stairs. The walk into town although beautifull takes about 1/2 hour walking at a steady pace. A cab back cost $12.00, the bus is $3.50. I loved Queenstown, and will return and will stay at the Oaks again, just for the view. Staff could be more friendly, a smile can go a long way. We were told the BBQ worked, but whilst trying to BBQ very expensive purchased steaks, found that the three BBQ's were either out of GAS, no flint, etc. Sfaff were not at all interested. I would suggest that some sort of luggage stand be provided. It is very difficult living out of a suitcase that is placed on the ground, backbreaking.

Stayed here 2 nights at the end of our NZ trip, and it was wonderful. Details...

GOOD:
--We got a slightly upgraded room from whatever the base level was, and it was a great space. Huge, nicely appointed, spectacular views from a private deck, full kitchen, laundry
--Location has great views all around, and its easy to find on the road from the airport to town
--Breakfasts in the restaurant buffet were quite tasty
--For the most part, staff were friendly and helpful (see BAD below for the one exception)

BAD:
--Rooms had no air conditioning and no screens in the windows. For this price point, I would expect one or the other.
--While the breakfasts were good, don't get there within 30 minutes of closing time - they seem to be put out by the fact that people still wanted to eat then.

Overall, it was a very nice place - they just need to put in some screens!

Stayed here for three nights 9, 10 and 11 March 08 and the location just out of town is great, (but fortunately we did have a hire car.) No noise from other rooms or traffic.
Their 2 bed/2 bathroom apartments are very spacious with lovely clean granite kitchens and new appliances, all trendy colours, good lighting and comfortable furniture and beds, remote gas log fire and flat screen TVs. Bathrooms have sub floor heating, frameless screens. Big view windows and large balcony with fold back doors (looked like this did not apply for single rooms) for unrestricted 180 degree views of Lake Wakatipu to the Remarkables range - so good it looked like a film backdrop. Some of the staff were very helpful with directions and answering questions about Queenstown and making bookings - others were a bit vague a couple of times like when we needed new batteries for the remotes - fortunately we speak English.
There are only 3 remarks that we would make if we were recommending it to friends:
1. - We were surprised to find out that the restaurant/bar area had just been closed (for the low season?) on the day we arrived, which meant that we needed to go in to Queenstown to eat out of the apartment. This was not indicated on their website.
2. - The room servicing was a bit erratic - sometimes very late afternoon and needing prompting.
3. - There was just nowhere to put cases or clothing in the main bedroom (and I mean nowhere - only a mini cupboard not even deep enough for a clothes hanger, no shelf for a case and not really any room to even put a case on the floor around the bed.) This could have been annoying if we had decided to share with another couple. Luckily we had taken the 2 bedroom option so we just used the second room as our dressing room and put our cases on the two single beds.
However in all it was still very clean, new and with a great feel when you walked into the apartment, and having our own washing machine and dryer was also very convenient in the middle of a 2 week holiday as we did not have to waste time waiting at laundromats.